en
Simple troubleshooting
Problem
Display.shows
Refill bean container
although.the.bean.container.
15.is.full,.or.the.grinding.unit.
does.not.grind.the.beans.
No.hot.water.dispensed.
Too.little.or.no.milk.froth.or.
the.milk.frother.10.does.not.
draw.the.milk.in.
The.selected.percup.quan
tity.is.not.reached..Coffee.
dispensing.slows.to.a.trickle.
or.stops.completely.
Coffee.has.no."crema".
Coffee.is.too."acidic".
Coffee.is.too."bitter".
If you are unable to solve the problem, please call the hotline!
You will find the telephone numbers at the back of these instructions.
Cause
Beans.are.not.falling.into.the.
.
grinding.unit.(beans.too.oily).
The.milk.frother.10.or.its.
holder.is.soiled.
The.milk.frother.10.or.its.
holder.is.soiled.
Milk.unsuitable.for.frothing.
The.milk.frother.10.is.not.
correctly.assembled.
Buildup.of.limescale.in.the.
appliance.
Coffee.is.ground.too.finely..
Preground.coffee.is.too.
fine.
Buildup.of.limescale.in.the.
appliance.
Unsuitable.type.of.coffee.
The.beans.are.no.longer.
fresh.
The.grinding.setting.is.not.
suitable.for.the.beans.
The.grinding.setting.is.too.
coarse.or.the.preground.
coffee.is.too.coarse.
Unsuitable.type.of.coffee.
The.grinding.setting.is.too.
fine.or.the.preground.coffee.
is.too.fine.
Unsuitable.type.of.coffee.
Solution
Gently.tap.the.bean.con
tainer.15.
Change.the.type.of.coffee.if.
necessary..When.the.bean.
container.15.is.empty,.wipe.it.
with.a.dry.cloth.
Clean.the.milk.frother.10.or.
its.holder.(see."Cleaning.the.
milk.system").
Clean.the.milk.frother.10.or.
its.holder.(see."Cleaning.the.
milk.system").
Use.lowfat.milk.(1.5.%.fat).
Moisten.and.assemble.the.
milk.frother.parts;.the.two.
marks.must.be.lined.up.one.
above.the.other.
Descale.the.appliance.using.
two.descaling.tablets,.if.nec
essary.repeat.the.procedure.
Adjust.the.grinding.unit.to.a.
coarser.setting..Use.coarser.
preground.coffee.
Descale.the.appliance.
Use.a.type.of.coffee.with.a.
higher.proportion.of.robusta.
beans.
Use.fresh.beans.
Adjust.grinding.setting.to.
fine.
Adjust.the.grinding.unit.to.a.
finer.setting.or.use.finer.pre
ground.coffee.
Use.a.darker.roast.
Adjust.the.grinding.unit.to.a.
coarser.setting.or.use.coars
er.preground.coffee.
Change.type.of.coffee.used.
TES711.|.04/2012
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