Eliminating Minor Faults Yourself; Water And Ice Dispenser - Siemens KAN series Installation Instructions Manual

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Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice, even if the appliance is still under guarantee!
Refrigerator and freezer compartments
Fault
Appliance has no refrigerating
capacity. The interior light is not
functioning.
The refrigerating unit is switching g g
on more frequently and for f tl d f
longer.
The temperature in the
refrigerator or freezer
compartment is too cold.
The frozen food is frozen solid.
There is a thick layer of frost in
the freezer compartment.
The interior light is not g
f functioning. ti i
The freezer compartment is no
longer reaching the selected
temperature.

Water and ice dispenser

Fault
Despite prolonged operating p p g p
time, ice cubes are not being ti i b t b i
dispensed.
Ice cubes are in the ice cube
container but are not being
dispensed.
Ice cubes are jammed in the
outlet of the ice cube container
or in the ice crusher.
36
Possible cause
Power failure; the fuse has been
switched off; the mains plug has
not been inserted properly.
Appliance door opened frequently.
g
Large quantities of fresh food are
being frozen.
The ventilation openings have been
covered.
Temperature has been set too low.
The bulb is defective.
Light switch is sticking.
The freezer compartment door
was open too long. The evaporator
(refrigeration generator) is covered
in such a thick layer of ice that the
fully automatic defrosting system
is no longer able to defrost this
amount of ice.
Possible cause
Tap turned off.
g
Water supply is interrupted.
Water pressure too low.
Ice maker is locked. The symbol is
lit on the display panel.
Freezer compartment too warm.
Ice cubes are frozen together.
Remedial action
Check whether the power is on, the fuse must be
switched on.
Do not open the door unnecessarily.
Do not exceed max. freezing capacity.
Remove obstacles.
Select a warmer temperature (see Setting the
temperature").
Loosen frozen food with a blunt object.
Do not use a knife or pointed object.
Always ensure that the appliance door is closed.
Replace bulb (see Changing the bulb").
Check whether it can be moved.
Take frozen food out of the appliance, insulate
thoroughly and place in a cool location.
After approx. 12 hours the ice in the refrigerating
system has thawed. Switch on the appliance
again and put back the frozen food.
Note!
To prevent loss of refrigeration, do not open the
refrigerator compartment door unnecessarily
often.
If the fault cannot be rectified by means of the
above information, please call customer service.
Remedial action
Turn tap on.
Inform plumber.
Press Ice maker" lock button.
Lower temperature in the freezer compartment
(see Setting the temperature").
Remove and empty the ice cube container.
Remove the ice cube container and rotate the
screw conveyor by hand. Loosen any jammed
chunks of ice with a wooden chopstick.