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FAQs:
Q 1: Why can't I link to Wi-Fi?
A: Please check if you have turned on the Frame's Wi-Fi.
Go to
Setting
Please check if you have input the right password of Wi-Fi router. For more
Wi-Fi related questions, please go to www.sungale.com and find Support
Wi-Fi related FAQ.
Q2: Why can
t I download applications from the Play Store?
'
A: Please check if you have registered a Google account; please check if the
frame's storage has enough space. If it doesn't, you will need to insert an SD card.
Support
1. Visit the support site.
For manual download, FAQs and more supports: www.sungale.com
2. Contact Sungale Support team
Toll free number in the USA: 800-473-5156
Service email: service@sungale.com
Tips
For additional product video support, go to YouTube.com, and search
"SungaleProducts", where you will find additional demo videos to help with
explaining the operation of your product.
In order to ease users' selection, other logos and/or trademarks may appear on
this product. All other logos and/or trademarks are the property of their respective
owners.
For ongoing product improvement, this UM is subject to modification without prior
notice.
Customer Management
Wireless & Networks
Slide "Off" to "On".
19
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