Before Operation Product Introduction Safety Precautions Package Contents Motion Sensor Remote illustration Basic Operation Getting Started Connect Power Insert a memory card Connect to the computer Link WIFI Register your cloud frame Dual Interface Status Icon Briefing Advanced Operation WiFi Setup Google Account Google Play Store My Cloud Album...
Before Operation Product Introduction Use the internet to load, manage, and share your favorite photos with family, friends, and businesses, on this 14" Cloud Frame. Features Receive real-time photos from cell phones from different cities or countries Enjoy free cloud storage space where you can store your photos and other files Allow family members to setup their own clod albums remotely on their computer and push to the cloud frame Built-in 2MP front camera provide a lot of convenience to users...
Before Operation Package Contents 14” Cloud Frame Quick Start Guide Motion Sensor Remote Control Power Adaptor Limited Warranty VESA mount Motion Sensor Remote illustration Open the battery compartment where you will find a mini USB receiver. Plug the mini receiver into the USB port, put in (2 AAA) batteries, and close the compartment. By clicking the button on the remote control, you can now use your motion sensor remote.
Page 7
Before Operation Motion Sensor Remote illustration Standby Volume Down Volume Up Up (Direction key) Right (Direction key) Left (Direction key) Enter Down (Direction key) Back Menu Home screen Key Lock Page up Page down Mute Tip: Click the button to lock the screen’s cursor, and press it again to unlock the cursor.
Basic Operation Getting Started Your frame can either sit on the top of a surface with the stand or hang on the wall with the VESA mount support. Sitting on top of a surface hang on a wall Wall mounting hole Connect Power Plug the Power Adapter into the frame and also into a power outlet.
Basic Operation Insert a memory card SD/SDHC card is compatible with this unit. Connect the Cloud DPF to the computer Use the USB cable to connect the Cloud Frame to a computer.
Basic Operation Link Wi-Fi After power-on, the screen will appear a prompt to ask you to link to Wi-Fi, follow below instructions to link your frame to the internet. Not connected to internet, please click "Settings" to link to internet. Settings Step 1.
SK00A-00000-XXXX-XXXX-XXXX Now you need to register your frame by going to the website "https://cloud.sungale.com" on your computer, tablet or smart phone. From the website, Click "Sign Up", then click "Activate your Cloud Product". You will be prompted to register the frame by providing the serial number from your frame as well as some basic personal information, then click "register"...
Before Operation Dual Interface Block Interface Traditional Interface To switch interfaces, press and hold the "OK" key on the remote control to swipe the cursor right on the home screen.
Basic Operation Status Icon Briefing My Cloud Album: To load and manage photos in cloud storage space. Online Photos: To review or download photos from online providers. Local Photos: Display or review the photos stored in internal memory or SD card. Video Talk: Enter and have a video talk.
Advanced Operation WiFi Setup You should automatically be prompted to setup your WiFi connection during the frame registration process, but if you ever need to connect to a new WiFi network, follow below instructions: Step 1. To setup the WiFi Connection on your Step 2.
Advanced Operation Online Account Setup Part 1: Google Account A Google Account will allow you to access the Google Play Store for APP downloads, and Google applications. Step 1. Go to the Settings menu, and scroll down to "+Add account", and click it. Step 2.
Online Features Part 2: My Cloud Album The My Cloud Album tab gives you access to all the photos you have stored in your free Cloud Frame storage. You must go back to the website "https://cloud.sungale.com" to add photo albums and slide shows into this section.
Page 17
Advanced Operation Online Features Part 2: My Cloud Album Step 5: Click "Add Photos" button, choose photos from your computer and click "Start All" button to upload photos. Step 6: When all photos uploaded, click "Close" button to close the upload page, you'll see your photos have been uploaded.
Page 18
Note: Photos in My Cloud Album will automatically play based on the settings you have setup from the website. Tip: For instructions on creating cloud albums and adjusting settings, log into your account at "http://cloud.sungale.com" and select Support or Video Setup Tutorial at the top of the page.
Advanced Operation Online Features Part 3: Online Photos The Online Photos tab gives you access to numerous online Photo Hubs. To access these Photo Hubs select Online Photos. Select the "+" symbol in the lower right corner to enter the online storage back list.
Advanced Operation Online Features Part 4: Online Videos The Online Videos tab gives you access to a numerous amount of online Video Hubs. To access these Video Hubs select Online Videos. Select the "+" symbol in the lower right corner to enter the online storage back list.
Advanced Operation Online Features Part 5: Dropbox Your frame has been pre-installed with Dropbox, a popular file sharing service right from the home screen. Click "Dropbox" from the home screen, and log into your Dropbox account. Now you can browse and select the photos and videos you want to download into your frame.
Advanced Operation Online Features Part 6: Social Media The Social Media tab gives you access to numerous online Social Media Hubs. To access these Social Media Hubs select Social Media. Select the "+" symbol in the lower right corner to enter the online storage back list.
Advanced Operation Online Features Part 7: Video Talk Your frame has been pre-installed Skype app, you can enter and have a video talk. Click "Video Talk" from the home screen, and log into your Skype account. Local Features Part 1: Local Photos Your frame comes with internal memory and also an SD card slot for additional memory access.
Advanced Operation Local Features Part 2: Local Videos Select the Local Videos icon. Select the video you want to Play. " " Local Features Part 3: Blutetooth You can send photos from your smart phone or tablet to the frame. Step 1.
Advanced Operation Settings Menu Overview APP Block Web Browser Where your downloaded & installed Where you can browse, surf Apps and Google Play are located. and search the internet. File Directory Settings Menu Where you can search for Where all your device settings locally installed apps &...
1) This problem may result in you have not gone to the cloud frame service platform https://www.cloud.sungale.com to setup a slide show corresponding to the album and you have not push the slide show to your frame. Usually, we suggest customers firstly to go to the platform to create album, slide show, and push the slide show to the frame.
Page 27
"About devices" and scroll to bottom, take a photo of serial number, send to support@sungale.com, tell some information about the frame, then, Sungale supporting team, as per its processing procedures, will verify the situation and clear the ex-user’s data in the platform and cloud storage, and will help you to register...
Page 28
Troubleshooting 6. Had typo in email address during registration Please email correct email address and serial number to support@sungale.com to ask for assistance. Then, our supporting team will correct the mistake from the back end. 7. Pictures showing sideways or upside-down on frame Please delete the wrong photos, then, re-upload on cloud frame website or via app.
Page 29
12. How to add a new cloud frame into my current account? Sungale’s cloud frame does not support to add multi cloud frames into one account, each of our frames has its independent account number. We are working on Grouping Frames function, you will see the function soon.
Slide “Off” to “On”. Please check if you have input the right password of Wi-Fi router. For more Wi-Fi related questions, please go to www.sungale.com and find Support Wi-Fi related FAQ. Q2: Why can't I download applications from the Play Store? A: Please check if you have registered a Google account;...
Need help?
Do you have a question about the CPF1518 and is the answer not in the manual?
Questions and answers