Sungale CPF1907 User Manual
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Sungale CPF1907 User Manual

Cloud frame
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Cloud Frame
User's Manual
For ongoing product improvement, this manual is subject to modification without prior notice.
MODEL: CPF1907

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Summary of Contents for Sungale CPF1907

  • Page 1 Cloud Frame User's Manual For ongoing product improvement, this manual is subject to modification without prior notice. MODEL: CPF1907...

  • Page 2: Table Of Contents

    Social Media Dropbox Local Photos Local Videos Clock Settings Menu Overview Adjust Screen Brightness System Update Helpful Tips on the "Sungale Cloud" App Know the App main menu 1. Account Setting 2. Manage Album 3. Manage Frame Customer Management Troubleshooting FAQs...

  • Page 3: Before Operation

    Before Operation Safety Precautions...
  • Page 4 Before Operation Safety Precautions...

  • Page 5: Package Contents

    Before Operation Package Contents 19" Cloud Frame Quick Start Guide Power Adapter Warranty Card VESA Mount Remote Control Motion Sensor Remote illustration Open the battery compartment where you will find a mini USB receiver, Take out wireless RC receiver and plug it into USB port of the Cloud Frame, put in (2 AAA) batteries into the remote control, and close the compartment.
  • Page 6 Before Operation Motion Sensor Remote illustration Standby Volume Down Volume Up Up (Direction key) Right (Direction key) Left (Direction key) Enter Down (Direction key) Back Menu Home screen Key Lock -- used for luck RC Page up 2nd click release it -- used for Browser surf Page down Mute...

  • Page 7: Basic Operation

    Basic Operation Getting Started Your frame can either sit on the top of a surface with the stand or hang on the wall with the VESA mount support. Sitting on top of a surface hang on a wall Wall mounting hole Connect Power Plug the Power Adapter into the frame and also into a power outlet.

  • Page 8: Insert A Memory Card

    Basic Operation Insert a memory card SD/SDHC card is compatible with this unit. Connect the Cloud DPF to the computer Use the USB cable to connect the Cloud Frame to a computer.

  • Page 9: Link Wifi

    Basic Operation Link Wi-Fi After power-on, the screen will appear a prompt to ask you to link to Wi-Fi, follow below instructions to link your frame to the internet. Step 1. Step 2. Select the WiFi button to the "ON" position. Tap "Setting"...

  • Page 10: Register Your Cloud Frame

    After Wi-Fi is connected, click "My Cloud Album" on home screen, below message will appear to remind you to register your cloud frame. You can register your cloud frame on the Sungale Cloud App or web portal https://cloud.sungale.com. 1) Register with your Mobile phone...
  • Page 11 Before Operation Register Your Cloud Frame Step2: Open the "Sungale Cloud" App from your phone, tap "New to Sungale Cloud? Create an Account". Step 3: Enter your personal information and tap "Create Account".
  • Page 12 Now your cloud account is registered, and your cloud frame is activated. Meanwhile you'll receive a verification email from Sungale, simply click the link in the email to finish the validation. Now you're all set, you can click the "I have registered" on your frame to initiate your...
  • Page 13 Register Your Cloud Frame 2) Register on your computer Open browser, type in "cloud.sungale.com", you will find below interface. Click on "Sign Up", then click on "Activate Your Cloud Product". You will be prompted to register the frame by providing the serial number from your frame...
  • Page 14 Now your cloud account is registered, and your cloud frame is activated. Meanwhile you'll receive a verification email from Sungale, simply click the link in the email to finish the validation. If you get any issue with the verification, please email us at support@sungale.com to further assist.

  • Page 15: Getting To Know Your Main Menu

    Basic Operation Getting to know your main menu My Cloud Album: To load photos pushed from Sungale Cloud. Online Photos: To access your other photos apps. Local Photos: Display or review the photos stored in internal memory or microSD card.

  • Page 16: Advanced Operation

    Advanced Operation WiFi Setup You should automatically be prompted to setup your WiFi connection during the frame on first time start-up, but if you ever need to connect to a new WiFi network, follow below instructions: Step 1. Step 2. To setup the WiFi Connection on your frame, "Setting"...

  • Page 17: My Cloud Album

    1) Send photos to the Cloud Frame by "Sungale Cloud" App: Go to Google Play Store or Apple App Store to download and install "Sungale Cloud" App into your mobile phone, open it, then, follow the screen prompts as below to setup your Cloud Albums, push photos to cloud frame.
  • Page 18 Advanced Operation My Cloud Album 1) Send photos to the Cloud Frame by "Sungale Cloud" App: Input the album name and tap "Submit" button. Step 3: Step 4: Select the Album you want to add photos to.
  • Page 19 Advanced Operation My Cloud Album 1) Send photos to the Cloud Frame by "Sungale Cloud" App: Step 5: icon to choose photos from your phone. After selecting the photos, tap "Upload Photos" to upload photos. Step 6:...
  • Page 20 Advanced Operation My Cloud Album 1) Send photos to the Cloud Frame by "Sungale Cloud" App: icon then tap "Push to Cloud Frame". Step 7: Select your frame then tap "Push Album to selected Cloud Frame". Step 8: Now the cloud album you pushed will appear on your cloud frame shortly.
  • Page 21 Advanced Operation My Cloud Album 2) Send photos to the Cloud Frame from your computer: Step 1: Go to www.cloud.sungale.com, login into your account Step 2: Select "Manage Account" go to manage page. Step 3: Select "Manage Album" and then select "Add New Album", name your album,...
  • Page 22 Advanced Operation My Cloud Album 2) Send photos to the Cloud Frame from your computer: Step 6: When all photos uploaded, click "Close" button to close the upload page, you'll see your photos have been uploaded. Step 7: Click "Back to Album List" go back to Manage Album page.
  • Page 23 My Cloud Album menu. Note: Photos in My Cloud Album will automatically play based on the settings you have setup from "Sungale Cloud" App or the website.

  • Page 24: Online Photos

    Advanced Operation Online Photos The Online Photos tab gives you access to numerous online Photo Hubs. Select the "+" symbol in the lower right To access these Photo Hubs select Online Photos. corner to enter the online storage back list. Please tap on this button to add apps from back list! Select any Hub to install and...

  • Page 25: Online Videos

    Advanced Operation Online Videos The Online Videos tab gives you access to numerous online Videos Hubs. Select the "+" symbol in the lower right To access these Video Hubs select Online Videos. corner to enter the online storage back list. Please tap on this button to add apps from back list! Select any Hub to install and...

  • Page 26: Social Media

    Advanced Operation Online Videos The Social Media tab gives you access to numerous online Videos Hubs. Select the "+" symbol in the lower right To access these Social Media Hubs select Social Media. corner to enter the online storage back list. Please tap on this button to add apps from back list! Select any Hub to install and...

  • Page 27: Dropbox

    Advanced Operation Dropbox Your frame has been pre-installed with Dropbox, a popular file sharing service right from the home screen. Click "Dropbox" from the home screen, and log into your Dropbox account. Now you can browse and select the photos and videos you want to download into your frame.

  • Page 28: Local Photos

    Advanced Operation Local Photos Your frame comes with internal memory and also an SD card slot or USB disk for additional memory access. To access and view these photos of Internet Memory / USB disk / SD card, click "Local Photos" icon, select the album and photos you want to as a slide show, tap the "Start Slide Show"...

  • Page 29: Clock

    Advanced Operation Clock From the main menu, tap "Clock" icon, you can see the time and date. Tips: How to change 12 hour time to 24 hour time? If you want to change 12 hour time to 24 hour time. You can go to main menu, tap "Settings"...

  • Page 30: Adjust Screen Brightness

    Advanced Operation Adjust Screen Brightness Set the default screen brightness. Step 1. Step 2. "Setting" From Home screen, Click "SETTINGS" Click the menu icon. Step 3. Step 4. Click the "Display". Click "Bright level". Step 5. Click and drag the slider to set the brightness.

  • Page 31: System Update

    Advanced Operation System Update From Home screen, Click "Settings" "Setting" "System" "System Update" to Check for updates. Step 1. Step 2. "Setting" From Home screen, Click "SETTINGS" Click the menu icon. Step 3. Step 4. Click the "System". Click "System Update". If there is no available upgrade, the message "Your devices software is currently up to date"...
  • Page 32 Advanced Operation System Update If there is available upgrade, you should follow the screen prompt to download and install the upgrade, usually will be followed by a system auto reboot. Step 1. Step 2. Download the installation APK Please do not change the screen during download.

  • Page 33: Helpful Tips On The "Sungale Cloud" App

    Helpful Tips on the "Sungale Cloud" App Know the App main menu Once you have logged in on your "Sungale Cloud" App, it will go to the My Album menu, icon from the upper left hand corner, it will go to the main menu.

  • Page 34: Account Setting

    Helpful Tips on the "Sungale Cloud" App 1. Account Setting icon, you can view Usage Statistics and change password.

  • Page 35: Manage Album

    Helpful Tips on the "Sungale Cloud" App 2. Manage Album Step 1: icon from the upper right hand corner. Step 2: Input the album name and tap "Submit" button.
  • Page 36 Helpful Tips on the "Sungale Cloud" App 2. Manage Album Step 3: Select the Album you want to add photos to. Step 4: icon to choose photos from your phone.
  • Page 37 Helpful Tips on the "Sungale Cloud" App 2. Manage Album After selecting the photos, tap "Upload Photos" to upload photos. Step 5:...
  • Page 38 Helpful Tips on the "Sungale Cloud" App 2. Manage Album icon then tap "Push to Cloud Frame". Step 6: Select your frame then tap "Push Album to selected Cloud Frame". Step 7: Now the cloud album you pushed will appear on your cloud frame shortly.

  • Page 39: Manage Frame

    Helpful Tips on the "Sungale Cloud" App 3. Manage Frame My Frame icon to go to Albums on frame menu, You can view the albums that have been pushed to cloud frames. icon to remove the album from your cloud frame.
  • Page 40 Helpful Tips on the "Sungale Cloud" App 3. Manage Frame My Frame icon to go to Setting menu, You can set up: General Settings, Sleep Schedule, Slide show Settings, Weather Panel Setting, Random Play, Zooming Effect and Motion Sensor Setting.
  • Page 41 Helpful Tips on the "Sungale Cloud" App 3. Manage Frame Linked Frame Tap "Linked Frame" icon, then tap "Link a New Frame" icon. Input the Account# and Serial# of the frame you want to link to, then tap "Submit" button,...
  • Page 42 Helpful Tips on the "Sungale Cloud" App 3. Manage Frame Linked Frame icon, You can view the albums that have been pushed to this frames.
  • Page 43 Helpful Tips on the "Sungale Cloud" App 3. Manage Frame Linked Frame Long press the icon, you can remove this linked frame.
  • Page 44 Helpful Tips on the "Sungale Cloud" App 3. Manage Frame Linked Frame In My Album menu, select the album your want to push this linked frame, tap icon then tap "Push to Cloud Frame". Select this linked frame then then tap "Push Album to selected Cloud Frame".

  • Page 45: Troubleshooting

    1. I'm not able to register, the app says my frame has Invalid serial number? Only Sungale cloud products can be registered with Sungale cloud. If you have a regular digital photo frame, which doesn't have cloud feature, it cannot be registered with Sungale cloud, please just use SD card or USB flash drive to display photo (and videos).
  • Page 46 Your frame will not turn off by itself, it'll go to sleep according to the cloud setting. You can adjust how long your frame goes to sleep. Simply login to your Sungale cloud app, tab "Manage Frame" from the menu options, and tab the settings icon of your frame to go to your frame settings.
  • Page 47 Troubleshooting 12. Remove the Time/Weather panel Logon to the cloud frame service platform https://cloud.sungale.com, click "Frames" on the platform. If you find "Weather Panel Setting" button, you can select to turn off/on weather report. For some earlier models, you may not see the selection button, which means the frame’s system needs upgrade, please contact support@sungale.com for...

  • Page 48: Faqs

    " " Please check if you have input the right password of Wi-Fi router. For more Wi-Fi related questions, please go to www.sungale.com and find Support Wi-Fi related FAQ. Q2: Why can't I download applications from the Play Store? A: Please check if you have registered a Google account; please check if the frame's storage has enough space.
  • Page 49 FCC and Safety Information...

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