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Problem solving guide
An unsatisfactory wash result
Problem
Liquid detergent does
not give the required
result.
Grey, greasy particles
cling to washed laundry.
White residues which
look like powder
detergent are seen on
dark textiles after
washing.
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Cause and remedy
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use the Miele 2 Phase System. The targeted
addition of UltraPhase 2 during the wash process
removes stains effectively.
Use a general purpose powder detergent
containing a bleaching agent.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent.
Before washing the next load, run the Maintenance
wash using Miele machine cleaner or a powder
detergent.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which
contains no zeolites. Liquid detergents usually
contain no zeolites.
Use the Dark garments programme.
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