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Quick Start Manual for Prestige 100L
15 Troubleshooting
Before performing troubleshooting, make sure the Prestige's power (PWR) light is on and the test (TST) light is
blinking.
v
The power (PWR) light is off.
Make sure the Prestige is connected to the power adapter and the power adapter is plugged into a wall outlet.
Make sure the power switch is in the ON position ("I" is on, "O" is off).
v
The test (TST) light is not blinking.
Power cycle the Prestige by turning the power switch to off and then to on.
v
How to verify my PC's IP address assigned from Prestige?
Make sure you have the Prestige powered on and then power on your PC. After the PC starts, select RUN...
from the Windows® Start menu. Enter winipcfg and click OK to show the TCP/IP configuration of your PC.
Verify your cabling if the IP Address box shows "0.0.0.0".
v
What is the password for my Prestige?
The default password is 1234. You should change it to something more secure.
v
I cannot connect to my ISP.
1.
Check first if the link (LNK) light on the Prestige is on. If not, check the connection between the
Prestige's LINE port and the wall jack.
2.
Double-check the login name and password for your ISP before testing the Internet connection
again.
16
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