Troubleshooting - US Robotics 221 Installation Manual

Troubleshooting

My computer does not recognise the 22 Mbps Wireless PCI Adapter.
Possible Solution:
•The 22 Mbps Wireless PCI Adapter may not be fully inserted into the PCI slot. You can also try
installing the 22 Mbps Wireless PCI Adapter into a different PCI slot.
•Your PCI slot may not be configured correctly. To configure your PCI slot, contact your computer
manufacturer.
I am unable to communicate with an Access Point or Wireless Router.
Possible Solution:
Be sure that each 22 Mbps Wireless PCI Adapter that you want to connect to the wireless network
is set to Infrastructure mode within the Configuration Utility. If your 22 Mbps Wireless PCI
Adapters are not set to Infrastructure mode, they will not be able to communicate with an Access
Point or Wireless Adapter.
Possible Solution:
Ensure that the Access Point Configuration Utility is installed for your 22 Mbps Wireless Access
Point and that the Configuration Utility is installed and functioning for your 22 Mbps Wireless PCI
Adapters.
Possible Solution:
Ensure that you are contacting the correct 22 Mbps Wireless Access Point by verifying the MAC
address.
Possible Solution:
Ensure that the correct password and encryption option are being used. If you changed the
settings in the configuration of the 22 Mbps Wireless Access Point, you must also change the
settings of every 22 Mbps Wireless PCI Adapter attached to this network. The settings of the 22
Mbps Wireless PCI Adapters must match the new settings of the 22 Mbps Wireless Access Point. If
you are still experiencing difficulties, reset all of your Wireless Access Points and wireless
network adapters to the default settings and try again.
Possible Solution:
Ensure that you can connect to the Wireless Access Point and that the BSSID shows the MAC
address of the Wireless Access Point you want to communicate with.
Possible Solution:
If you are not using a U.S. Robotics Wireless Access Point, ensure that you can connect to the
Access Point and that the preamble mode is set to Long.
I received a message that my computer shares a name with another
computer on the wireless network.
Possible Solution:
Each computer on the wireless network must have a different name. Refer to your computer's
documentation to see how to change the name of your computer.
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