Troubleshooting - Bionaire BEF6300 Instruction Manual

Stand Assembly (See Fig. 6):
For floor use attach the two feet assemblies
(I) to the fireplace heater using the 4 thumb
screws (M) provided. Gently lay the main
housing (D) down horizontally without the glass
panel attached. Line up each feet assembly
using the metal guides and then screw in two
thumb screws (M) into the corresponding holes.
Place unit upright, add the pebbles (B) and
then attach the glass panel by lining up the
glass panel metal guides with the main housing
panel pins. For wall mounting see Wall Mount
Installation below.
Wall Mount Installation
(See Fig. 4 & 5):
This product (BEF6300) weighs 15 kg (BEF6400:
16.3 kg). Do not install alone. The following
procedure is for a dry wall installation using the
provided hardware.
Note: If installing on a different type of wall (i.e
cavity wall) or using different hardware please
consult a professional for advice on the correct
way to install the unit.
IMPORTANT: Before drilling into any wall
ensure no electrical cables are present in
the area. Make sure you allow the correct
spacing on all four sides of the unit (See
figure 5).
1. Turn unit off and disconnect the unit if
in use.
2. Remove front glass and pebbles if installed.
3. Remove feet assemblies from main housing
by unscrewing the thumb screws.
4. Decide on the position where the electric
fireplace will hang on the wall. REMEMBER
not to position directly above the power
socket and at least 1m away from any
objects on all sides (reference Fig. 5).
5. Mark on the wall the points between the
centre of the holes on the fixed unit rear
mounting brackets (E) making sure the
points line up and are level (reference Fig. 4)
6. Drill into the wall using an 8mm drill bit two
holes on the marked points so that you can
fit the appropriate wall plugs.
7. Screw in two 4 x 35mm screws into the wall
plugs, leaving 10mm of the screws out of
the wall.
8. Hang the main body of the unit onto the
two exposed screws by lining up the rear
mounting brackets' holes.
9. Place the securing bottom bracket (N)
into the rear of the unit and then use one
4x35mm screw to secure the bracket and
unit to the main wall.
10. Add pebbles to the unit, then place the
glass panel onto the unit by lining up the
glass panel guides with the main housing
pins (located on the side of the housing) and
make sure the unit is secure.
11. Unit is now ready to be turned on and
operated.
OPERATING INSTRUCTIONS
• There may be an odor coming from the
heater the first time you use it. This is
normal during the break-in period or after
long term storage. Make sure the heater is in
a well ventilated area and continue running it
until the smell goes away.
• You may hear a popping or crackling sound
as the heater heats up. This is normal and
safe operation.
• The Fireplace Heater can be operated by
using the remote control (Fig. 3) or the
control panel (Fig. 2) located on the side of
the unit.
• Place the heater on a firm, level surface or
mount on wall.
• Avoid overloading your circuit by not using
other high wattage
POWER ON/OFF
1. Turn the main ON/OFF switch (L) on the
—
main unit to the ON ( ) position.
2. Either press the mode control (J) or the
flame intensity button (K) on the main unit
or remote control to start the operation of
the unit.
3. If for any reason you would like to turn the
unit off press the mode button or flame
intensity button on the ON/OFF Button (O)
on the control panel or remote so that no
function is heard or visible and then switch
the ON/OFF switch on the main unit to the
off ( ) position.
MODE SETTINGS
Once the main ON/OFF switch has been
switched to ON, press the mode control button
(J) on the panel or remote control:
for Fan only setting
1= for continuous low heat
750 W for 120-127 V models
1000 W for 220-240 V models
2= for continuous high heat
1500 W for 120-127 V models
2000 W for 220-240 V models
Press again for no mode operation.
FLAME INTENSITY
There are five flame brightness settings, ranging
from a low to high setting and then OFF. Press
flame intensity button (K) on the control panel or
remote control to select desired intensity. Please
note that this function works on all modes and
is also fully independent.
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AUTO SAFETY SHUT OFF
This heater is equipped with a technologically
advanced safety system that automatically
shuts off the current to the heater when a
potential overheat temperature is reached. The
heater can resume operation only when you
reset it and after it has cooled down.
RESET INSTRUCTIONS
If the unit shuts down:
1. Turn main unit ON/OFF switch to position
( ) (see Fig. 2, L)
2. Unplug unit, wait 30 minutes
3. Plug in the unit
4. Turn main unit ON/OFF switch to position
—
( ) (see Fig. 2, L)
5. Select desired mode and setting following
operating instructions.
BULB REPLACEMENT
1. Turn off and unplug the unit from the power
socket.
2. Leave the unit to stand for 5 minutes so that
the bulb can cool down.
3. Remove the front glass panel to a safe
place.
4. Empty the pebbles from the unit.
5. Unscrew the light bulb access panel (C)
using a cross head screwdriver, being
careful not to lose the screws.
6. Pull out the bulb.
7. Replace the G9 Type bulb with the same
type with a 40W max rating.
8. Screw back the light access panel, replace
the pebbles and front glass and plug the unit
into the power socket for operation.
Note: The G9 Type bulb should be readily
available from most hardware stores. If not
please contact the manufacturer for further
assistance.
CLEANING AND MAINTENANCE
• Always unplug the heater before cleaning and
allow to cool.
• To clean glass use household glass cleaner.
• Lightly run a vacuum cleaner nozzle over the
heater vent to remove any dust or dirt that
may have accumulated.
• Carefully wipe the heater with a soft, damp
cloth. Please be very cautious near the
heating elements.
* NEVER use abrasive or flammable solvents to
clean the heater.
• After cleaning, be sure to completely dry the
heater with a cloth or towel before switching
on.
• Store your heater in a cool, dry location.

TROUBLESHOOTING

Flame not bright enough
1. Regulate flame brightness using the Flame
intensity button.
2. Check bulb is working and replace if
necessary.
Simulated fire will not illuminate
1. Check power.
2. Press the flame intensity button.
3. Check bulb and replace if necessary.
Unit making crackling/popping sound
1. This is normal; when the unit is first used or
has not been used for a while this sound is
caused by dust buildup burning away.
2. Please refer to Cleaning and Maintenance
section for prevention.
Heater will not turn off
1. Refer to operating instructions.
Heater blows cool air
1. This is normal when the unit is on the fan
only setting.
2. Press the mode control (K) until you select
the LOW (1) or HIGH (2) heat setting.
Remote does not work
1. Check the ON/OFF switch on the main unit is
in the ON position.
2. Change batteries (See Assembly Instructions).
3. Be sure to point remote at the main unit.
4. Be sure there are no obstructions between
remote and unit.
Not enough heat
1. This unit is intended for supplementary heat
only.
ESPAÑOL
LEA Y GUARDE ESTAS
INSTRUCCIONES IMPORTANTES
Cuando se utilizan aparatos eléctricos
es importante seguir siempre todas las
instrucciones básicas de seguridad, incluidas
las siguientes:
1. Antes de conectar el calefactor, compruebe
que el voltaje indicado en la placa de
características se corresponde con el voltaje
de la red de su casa u oficina.
2. ADVERTENCIA: Para evitar que se
produzca un sobrecalentamiento, NO cubra
el calefactor ( ).
3. NO coloque el calefactor directamente
debajo de una toma de corriente.
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