Resetting The Recorder; Notes About This Recorder - Sony RDR-GX350 Service Manual

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Recording does not stop immediately
after you press x REC STOP.
, It will take a few seconds for the recorder to
input disc data before recording can stop.
On-screen instructions may appear after
pressing x REC STOP. In this case, follow
the on-screen instructions.
Recording does not stop after you press
x.
, Press x REC STOP.
Timer recording is not complete or did not
start from the beginning.
, There was a power failure during recording.
If the power recovers when there is a timer
recording, the recorder resumes recording.
Should the power failure continue for more
than 1 hour, reset the clock (page 109).
, Another timer setting overlapped the timer
setting (page 58).
, Disc space was not sufficient.
, The VPS/PDC function is working.
Contents previously recorded were
erased.
, Data that is not playable on this recorder but
was recorded on a DVD with a PC will be
erased from the disc when the disc is
inserted.
The VPS/PDC function does not operate.
, Check that the clock and date are set
correctly.
, Check that the VPS/PDC time you set is
correct (there might be a mistake in the TV
programme guide). If the broadcast you
wanted to record did not send the correct
VPS/PDC information, the recorder will not
start recording.
, If the reception is poor, the VPS/PDC signal
might be altered and the recorder might not
start recording.
, The VPS/PDC function may not work if the
GUIDE Plus+ host channel setup is not
complete.
, The VPS/PDC function does not work
when the GUIDE Plus+ data is being
downloaded.
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"HDCP_ERR" appears in the front panel
display.
, The recorder is connected to an input device
that is not HDCP compliant. Connect the
equipment that is HDCP compliant
(page 16).
Disregard this error message if the output
picture is displayed correctly.
Mechanical sounds are heard when the
recorder is off.
, While the recorder is adjusting the clock for
the Auto Clock Set function or updating the
EPG information, operational noises may
be heard, even when the power is off. This
is not a malfunction.
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Dubbing
You dubbed a title, but the title did not
appear in the HDD Title List.
, The title contained a copy protection signal,
so it was moved (page 79).
High-speed dubbing is not possible.
, The title cannot be dubbed at high speed
(page 80). Even if A-B erasure is performed
so that a title does not contain mixed picture
sizes, it is still treated as a title with mixed
picture sizes.
HDD/DVD Dubbing is not possible.
, The title cannot be dubbed (page 79).
Display
The clock has stopped.
, Set the clock again (page 109).
, The clock stopped due to a power failure
that lasted for more than 1 hour. Reset the
clock (page 109).
The timer indicator is flashing.
, The disc does not have enough space.
, Insert a recordable disc into the recorder.
, The inserted DVD is protected (page 39).
The clock does not appear in the front
panel display when the recorder is turned
off.
, "Front Panel Display" is set to "Off" in the
"Options" setup (page 127).

Resetting the Recorder

You can reset the recorder to all its factory
settings.
1
Make sure that the recorder is turned
on and remove the disc.
2
Hold down x (stop) on the recorder
and press [/1 on the recorder.
All settings are reset and the recorder
turns off.
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Remote control
The remote does not function.
, Different command modes are set for the
recorder and remote. Set the same
command mode (page 127). The default
command mode setting for this recorder and
the supplied remote is DVD3. You can
check the current command mode in the
front panel display (page 127).
, The batteries are weak.
, The remote is too far from the recorder.
, The remote's manufacturer code returned to
the default setting when you replaced the
batteries. Reset the code (page 21).
, The remote is not pointed at the remote
sensor on the recorder.
Others
The recorder does not detect a USB device
connected to the recorder.
, Make sure that the USB device is securely
connected to the recorder (page 106).
, Check if the USB device or a cable is
damaged.
, Check if the USB device is on.
Display language on the screen switches
automatically.
, When "HDMI Control" is set to "On" in the
"HDMI Output" setup (page 126), the
display language on the screen
automatically switches, according to the
language setting of the connected TV, if
you change the language settings on your
TV, etc.
The recorder does not operate properly.
, Press down [/1 on the recorder for more
than five seconds until the recorder turns
off. Then, press [/1 again to turn on the
recorder.
, When static electricity, etc., causes the
recorder to operate abnormally, turn off the
recorder and wait until the clock appears in
the front panel display. Then, unplug the
recorder and after leaving it off for a while,
plug it in again.
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Notes About This
Recorder
On operation
• If the recorder is brought directly from a
cold to a warm location, or is placed in a
very damp room, moisture may condense
on the lenses inside the recorder. Should
this occur, the recorder may not operate
properly. In this case, if the recorder is on,
leave it on (if it is off, leave it off) for about
an hour until the moisture evaporates.
• When you move the recorder, take out any
discs and do not apply shock or vibration to
the hard disk drive to avoid damaging the
disc or hard disk drive (page 3).
On adjusting volume
Do not turn up the volume while listening to
a section with very low level inputs or no
audio signals. If you do, the speakers may be
damaged when a peak level section is played.
On cleaning
Clean the cabinet, panel, and controls with a
soft cloth slightly moistened with a mild
detergent solution. Do not use any type of
abrasive pad, scouring powder or solvent
such as alcohol or benzine.
On cleaning discs, disc/lens cleaners
Do not use cleaning discs or disc/lens
cleaners (including wet or spray types).
These may cause the recorder to
malfunction.
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The disc tray does not open after you press
Z (open/close).
, It may take a few seconds for the disc tray
to open after you have recorded or edited a
DVD. This is because the recorder is adding
disc data to the disc.
Any buttons do not function and "LOCKED"
appears in the front panel display.
, The recorder is locked. Cancel the Child
Lock (page 61, 88).
The disc tray does not open and
"TRAYLOCKED" appears in the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
"REPAIR" appears in the front panel
display.
, The recorder's repair function is activated
to repair the hard disk drive or disc when the
recorder is turned on after a power failure
has occurred during recorder operation,
such as while recording, or when some
errors have occurred. Leave the recorder on
until "REPAIR" disappears from the front
panel display.
"E01" appears in the front panel display.
, There is a problem in the HDD. Contact
your nearest Sony dealer. Note that contents
on the HDD may be erased when servicing
this unit.
"E02" appears in the front panel display.
, A hard disk error has occurred and you
cannot make a new recording to the HDD.
Press and hold [/1 on the recorder for more
than five seconds to turn the recorder off,
then turn it on again. If "E02" still appears,
format the HDD following the instructions
of "Format HDD." (page 108). Note that all
of the recorded contents on the HDD will be
erased. If this does not fix the problem,
contact your nearest Sony dealer.
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,continued
Notes about the discs
• To keep the disc clean, handle the disc by its
edge. Do not touch the surface. Dust,
fingerprints, or scratches on the disc may
cause it to malfunction.
• Do not expose the disc to direct sunlight or
heat sources such as hot air ducts, or leave
it in a car parked in direct sunlight as the
temperature may rise considerably inside
the car.
• After playing, store the disc in its case.
• Clean the disc with a cleaning cloth. Wipe
the disc from the centre out.
• Do not use solvents such as benzine,
thinner, commercially available cleaners, or
anti-static spray intended for vinyl LPs.
• Do not use the following discs.
– A disc that has a non-standard shape (e.g.,
card, heart).
– A disc with a label or sticker on it.
– A disc that has cellophane tape or sticker
adhesive on it.
On replacement of parts
In the event that this unit is repaired, repaired
parts may be collected for reuse or recycling
purposes.
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