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Grill Operation: Care & Troubleshooting
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Pellet Exchange™ Instructions
The Pellet Exchange™ makes changing pellets quick and easy. Simply place a sufficiently-sized
empty bucket beneath the rear of the Pellet Hopper. Loosen the thumb-screw on the Pellet
Exchange™ door and remove the door. Allow the pellets to empty into the bucket. Replace the
Pellet Exchange™ door and tighten the thumb screw. See page 5 for pellet flavor suggestions!
Caring for Your Grill
Your Pellet-Q450™ will provide years of cooking enjoyment with proper care and maintenance.
After each use and the grill has cooled off, we recommend cleaning the Cooking Grates, Heat
Diffuser Plate, Firebox and Grease Bucket to ensure best operation. We recommend covering
the grill with a high-quality grill cover because parts of your grill are not waterproof. Once per
month, we recommend wiping down the outside surfaces of the grill and the RTD Temperature
Probe located in the Cooking Chamber with a warm wet cloth. Cleaning the RTD Temperature
Probe ensures that your grill functions as intended. We recommended cleaning the "fly-ash" or
excess pellet dust out the bottom of the cooking chamber every 3-5 uses of the grill.
Troubleshooting:
AccuTemp™ Digital Control displays "ER-1":
The grill is overheated and shut down or there is an open connection between the grill control
and the grill. Shut down the grill and allow it to cool while adhering to the procures in the
Operating Your Grill section of this manual. Clean the Cooking Grates, Heat Diffuser Plate,
Firepot and Grease Bucket.
AccuTemp™ Digital Control displays "ER-2":
The grill failed to ignite within 30 minutes of turning on the grill or the grill is unable to keep
the fire lit. Check to ensure the Pellet Hopper has sufficient pellets. Next, shut down the grill
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Troubleshooting
