Warranty and Service Information
Yamakawa Consumer Limited Warranty
Yamakawa provides a limited one year warranty for this product against defects in material
and workmanship under normal use and service from the date of purchase by the original
purchaser from an authorized Yamakawa reseller. No Warranty for commercial use.
YAMAKAWA does not make any other warranties in respect to the product, either expressed
or implied, including no warranties of merchantability or fitness for a particular purpose,
except as expressly provided in this agreement.
If any labor, repair or parts replacement is required because of accident, negligence, misuse,
theft, vandalism, fire, water or peril; or because of conditions outside of the manufacturers
specifications, including but not limited to, electrical power,temperature, humidity or dust;
or by moving, repair relocation or alteration not performed by YAMAKAWA or by any cause
other than normal use, the warranty provided herein shall not apply. This warranty applies
only to the original purchaser
YAMAKAWA SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL DAMAGES OR FOR LOSS, DAMAGE OR EXPENSE DIRECTLY
OR INDIRECTLY ARISING FROM CUSTOMERS USE FO OR INABILITY TO USE
THE EQUIPMENT EITHER SEPERATLY OR IN COMBINATION WITH OTHER
EQUIPMENT, OR FOR PERSONAL INJURY OR LOSS
OR DESTRUCTION OF
OTHER PROPERTY, OR FROM ANY OTHER CAUSE
Upon notification as set forth on the reverse side of this card, YAMAKAWA or its authorized
service centers shall have the option to repair or replace any defective part of the product.
Such service by YAMAKAWA shall be customers' sole and exclusive remedy. YAMAKAWA
will bear the cost of warranty labor and materials for hardware maintenance, repair or
replacement. Customer shall pay freight/ transportation charges to YAMAKAWA or
authorized service centers. Proper installation and setup are ole responsibility of Customer.
IF SERVICE IS REQUIRED
If the product does not perform as warranted, call YAMAKAWA for available service options
and the location of your authorized service center, or email us at
If it is necessary to return an item to YAMAKAWA the defective product should be securely
packaged with accessories in original boxes and insured for shipment. Owner agrees to
insure and accept all liability for loss of or damage to this product. YOU MUST CALL
SUPPORT AT 800-8149614 FOR A RETURN AUTHORIZATION
No.(RMA) AND SHIP-TO ADDRESS BEFORE SHIPPING ANY PRODUCT.
Please include copy of your dated sales receipt, product serial number + detailed description
of the problem. The product must be returned to YAMAKAWA within 2 weeks of receiving
the RMA number. YAMAKAWA will make every effort to exchange or repair within 30 days
of receipt. This warranty is valid only in North America.
Products taken outside of North America are no longer eligible for warranty service. This
warranty shall not be applicable to the extent that any Federal, State or Municipal law, which
cannot be preempted, prohibits any provision of this warranty. This warranty gives you
specific legal rights, and you may also have other rights, which vary from state to state.
PLEASE RECORD YOUR SERIAL NUMBER HERE