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For inquiries, call:
Customer Service Center
For general information and charges
From fixed-line phones:
From au cell phones:
without area code
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE.
For loss or theft and
operation information
(toll free)
From fixed-line phones:
From au cell phones:
without area code
In case above numbers are not available,
call toll-free:
0120-977-033 (except Okinawa)
0120-977-699 (Okinawa)
Secure cell phone support center
For loss, theft, damage
(toll free)
From fixed-line phones/au cell phones,
0120-925-919
Business hours 9:00−21:00 (7 days a week)
(toll free)
Cell phone and PHS operators collect and recycle
unused telephones, batteries and battery chargers at
stores bearing the
manufacturer to protect the environment and reuse
valuable resources.
October 2013 1st Edition
Sold by: KDDI CORPORATION ・ OKINAWA CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.
logo regardless of brand and
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