Guarantee Restrictions - Philips HQ6900 series Manual

ENGLISH
12
Problem
Reduced shaving
performance.
The shaver does
not work when
I push the on/off
slide upwards.
Skin irritation.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Centre in
your country.
Possible cause
The shaving heads are dirty. You
have not cleaned the shaver well
enough or you have not cleaned
it for a long time.
Long hairs obstruct the shaving
heads.
The shaving heads are damaged
or worn.
The rechargeable battery is
empty.
The shaver is not connected to
the mains.
Your skin needs time to get used
to the Philips shaving system.
Solution
Clean the shaver thoroughly before you
continue shaving. See chapter 'Cleaning and
maintenance'.
Clean the cutters and guards with the cleaning
brush supplied. See chapter 'Cleaning and
maintenance', section 'Every month: shaving
heads'.
Replace the shaving heads every 2 years
for optimal shaving results. See chapter
'Replacement'.
Charge the battery. See chapter 'Charging'.
Put the mains plug in the wall socket.
Skin irritation during the first 2-3 weeks of use
is normal. After this period, the skin irritation
usually disappears.