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Troubleshooting; Safety Instructions; Declaration Of Conformity - Epson Pulsense PS-500 Quick Start

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Watch screen overview
button
A
B
button
Press the
button to cycle through the measurement screens.
B
Tap the watch face repeatedly to access the settings screens.
(Windows 8.x, Windows 7, or Windows Vista required) from
epson.com/support/ps500 (U.S.) or epson.ca/support/ps500
(Canada).

Troubleshooting

The PS-500 vibrates when entering or leaving a zone. To
turn off vibration, go to
> Device Settings >
in the PULSENSE View app. See the in-app
Vibration
help for more information about vibration.
If you are missing data, note that data collected before
pairing with the app cannot be viewed.
If you are having trouble pairing, make sure you are
pairing from the PULSENSE View app, not from your
system's Bluetooth settings.
If heart rate monitoring is turned off, press the
to turn it back on.
The PS-500 time is set by the PULSENSE View app or
the PS Uploader software. Connect the PS-500 to one of
these programs to update the time.
Where to get help
Internet support
Visit epson.com/support/ps500 (U.S.) or
epson.ca/support/ps500 (Canada) for solutions to common
problems. You can get tips, usage information, and FAQs,
download utilities, view the User's Guide, or e-mail Epson.
Telephone support services
Call (800) 241-5789, (562) 276-4394 (U.S.) or (905) 709-
3839 (Canada).
Support hours are 6
to 8
, Pacific Time, Monday
AM
PM
through Friday, and 7
to 4
, Pacific Time, Saturday.
AM
PM
Days and hours of support are subject to change without
notice. Toll or long distance charges may apply.
Notices

Safety instructions

WARNING:
Exercise according to your physical capabilities.
Stop exercising and consult your doctor if you feel unwell
during exercise.
This product is not intended for use to diagnose, prevent, or
treat disease or other conditions, and is not a medical
device.
If you have any concerns, consult your doctor before using
this product.
Remove the band from the wrist when recharging the
battery.
Do not use or store this product in the following
environments: locations with very high or low temperatures
or humidity, near volatile substances, dusty places, or near
strong magnetic fields (for example, near a loudspeaker).
Doing so may cause electric shock, fire, or the product may
malfunction or be damaged.
Do not disassemble this product, and do not attempt to
repair it by yourself. It may cause an electric shock or
accident.
Do not leave this product within reach of young children.
The cradle cords included with this product contain
chemicals, including lead, known to the State of California
to cause birth defects or other reproductive harm. Wash
hands after handling. (This notice is provided in accordance
with Proposition 65 in Cal. Health & Safety code § 25249.5
and following.)
Caution:
Do not use the charging cradle, AC adapter, or USB cable if
they are damaged, faulty, or contaminated by foreign
material such as dust, water, or dirt.
Do not use any adapter other than the specified adapter for
charging.

Declaration of Conformity

According to 47CFR, Part 2 and 15, Class B Personal Computers and
Peripherals; and/or CPU Boards and Power Supplies used with Class B
Personal Computers:
We: Epson America, Inc.
Located at: 3840 Kilroy Airport Way, MS 3-13, Long Beach, CA 90806
Telephone: (562) 981-3840
Declare under sole responsibility that the product identified herein, complies
with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each
product marketed, is identical to the representative unit tested and found to
be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation
accepted, due to quantity production and testing on a statistical basis as
required by 47CFR §2.909. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
Trade Name: Epson
Type of Product: Heart Rate Activity Monitor
Model: PS-500
Marketing Name: Pulsense PS-500
FCC/IC Notices
FCC ID: BKMAP004
CAN ICES-3(B)/NMB-3(B)
IC: 1052F-AP004
This transmitter must not be co-located or operated in conjunction with any
other antenna or transmitter.
This device complies with Part 15 of FCC Rules and Industry Canada
licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of this device.
Caution: Changes or modifications not expressly approved by the party
A
button
responsible for compliance could void the user's authority to operate the
equipment.
This equipment complies with FCC/IC radiation exposure limits set forth for
an uncontrolled environment and meets the FCC radio frequency (RF)
Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure
rules. This equipment has very low levels of RF energy that are deemed to
comply without testing of specific absorption ratio (SAR).
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Epson America, Inc., 3840 Kilroy Airport Way, Long Beach, CA 90806,
Tel: (562) 981-3840
Epson America, Inc. Limited Warranty
One-Year Limited Warranty
What Is Covered: Epson America, Inc. ("Epson") warrants to the original
retail purchaser of the Epson product enclosed with this limited warranty
statement that the product, if purchased new and operated in the United
States, Canada, or Puerto Rico will be free from defects in workmanship and
materials for a period of one (1) year from the date of original purchase. For
warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: If your product requires service
during the limited warranty period, please call the Epson Connection
number on the bottom of this statement and be prepared to provide the
model, serial number, and date of original purchase. An Epson service
technician will provide telephone diagnostic service to determine whether the
product requires service. If service is needed, Epson will, at its option, repair
or replace the defective unit, without charge for parts or labor. When Epson
authorizes an exchange for the defective unit, Epson will ship a replacement
product to you, freight prepaid, so long as you use an address in the United
States, Canada, or Puerto Rico. You are responsible for securely packaging the
defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to
secure the cost of the replacement product in the event that you fail to return
the defective one. When warranty service involves the exchange of the
product or of a part, the item replaced becomes Epson property. The
exchanged product or part may be new or equivalent to new in reliability and
performance, and at Epson's option, the replacement may be another model
of like kind and quality. Exchange or replacement products or parts assume
the remaining warranty period of the product covered by this limited
warranty.
What This Warranty Does Not Cover: This warranty covers only normal use
in the United States, Canada, or Puerto Rico. This warranty does not cover
normal wear and tear; including nicks and scratches, and battery life, unless
the damage was caused by a manufacturing defect in materials and
workmanship. This warranty does not cover damage caused by parts or
services not manufactured, distributed, or certified by Epson nor any losses
attributable to the loss or restoration of customer data. Epson does not
warrant that the operation of the product will be error-free, that we will
correct errors, or your use of the product and software will be uninterrupted.
This warranty does not cover misuse caused by high impact wear or damage
caused by exposure to water as specified in the product user manual. This
warranty does not cover skin irritation arising from wear. See the Pulsense
User's Guide and Quick Start Guide for wear and care instructions. This
warranty is not transferable. Software for this product is not covered under
this warranty. See the Epson Pulsense View Website for software warranties.
Epson is not responsible for warranty service should the Epson label or logo or
the rating label or serial number be removed. Epson is not responsible for
warranty service should the product fail to be properly maintained or fail to
function properly as a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as fire, flood, and
lightning, improper electrical current, software problems, interaction with
non-Epson products, or service other than by Epson or an Epson Authorized
Servicer. Postage, insurance, or shipping costs incurred in presenting your
Epson product for warranty service are your responsibility. If a claimed defect
cannot be identified or reproduced in service, you will be held responsible for
costs incurred.
DISCLAIMER OF WARRANTIES: THE WARRANTY AND REMEDY
PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATION MADE BY ANY OTHER
PERSON OR FIRM ARE VOID.
Remedies: Your exclusive remedy and Epson's entire liability for a material
breach of this Agreement will be limited to a refund of the price paid for the
Epson product covered by this Agreement. Taxes and shipping will not be
refunded. Any action for breach of warranty must be brought within 3
months of the expiration date of the warranty. Epson is not liable for
performance delays or for nonperformance due to causes beyond its
reasonable control. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON NOR ITS AFFILIATES SHALL BE
LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE,
INCLUDING DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, COST
OF SUBSTITUTE EQUIPMENT, DOWNTIME, CLAIMS OF THIRD
PARTIES, INCLUDING CUSTOMERS, OR INJURY TO PROPERTY,
RESULTING FROM THE USE OR INABILITY TO USE THE EPSON
PRODUCT, WHETHER RESULTING FROM A BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY. Some jurisdictions do
not allow limits on warranties or remedies for breach in certain transactions.
In such jurisdictions, the limits in this paragraph and the preceding paragraph
may not apply.
In Canada, warranties include both warranties and conditions.
Arbitration, Governing Laws: Any disputes arising out of this Agreement will
be settled by arbitration to be conducted before a single arbitrator in Los
Angeles, California, in accordance with the commercial Arbitration Rules of
the American Arbitration Association, and judgment upon the award
rendered by the arbitrator may be entered in any court having jurisdiction
thereof. This Agreement shall be construed in accordance with the laws of the
State of California, except this arbitration clause which shall be construed in
accordance with the Federal Arbitration Act.
To find the Epson Authorized Reseller nearest you, please visit our website at:
epson.com.
To contact the Epson Connection, please call (562) 276-4394 in the U.S. and
(905) 709-3839 in Canada or write to Epson America, Inc., P.O. Box 93012,
Long Beach, CA 90809-3012.
SM
at the
BC
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered
logomark, and Pulsense is a trademark of Seiko Epson Corporation. Epson
Connection is a service mark of Epson America, Inc.
iPhone is a trademark of Apple Inc., registered in the U.S. and other
countries. The Bluetooth word mark is owned by Bluetooth SIG, Inc.
Android is a trademark of Google Inc.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2015 Epson America, Inc., 3/15
Printed in Japan
Pays d'impression : Japon
CPD-41828R1

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