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Problem
Cannot receive voice and video
calls.
Cannot send messages.
Cannot receive messages.
24
Calls are interrupted or
disconnected.
The handset does not respond to key
presses.
Cannot use FeliCa.
24-12
・ Is Reject Calls (page 12-12) set?
・ Is Call Forward (page 16-2) or Voice Mail (page 16-4) set to All Calls?
・ Is Call Barring (page 16-7) set?
・ Is Fixed Dialing Number (page 13-8) set?
・ Is Call Barring (page 16-7) set?
・ Is Call Barring (page 16-7) set?
・ Does the " " indicator appear on the display? Are you out of the service area or in a location where a
signal cannot reach your handset? Move to a location where a signal can reach your handset.
・ Is your hand or another object covering the internal antenna part (page 1-5) of your handset?
・ Does the " " indicator or Password Lock appear on the display? The phone lock (page 13-2) is activated.
Enter your security code (page 1-22).
・ Was your handset closed and the " " indicator displayed on the display? The hold is activated (page 13-7).
Press and hold M while your handset is closed.
・ Is " " displayed?
Turn off IC Card Lock (page 23-4).
Possible Causes and Remedies
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