Voice Mail; Call Log - Iwatsu 5930 icon series Quick Reference Manual

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DISPLAY MENU FEATURE OPERATION

Call Log

Your Iwatsu ICON 5930 or 5910 IP Phone will dis-
play information for the last 20 incoming and out-
going calls.
Note: ACD and intercom voice announce calls are
not stored in the call log.
To view the Call Log
1. Press the Call Log key to display the menu.
2. Select an entry from the call log to view the num-
ber, trunk, and date and time stamp.
Make a Call from the Call Log
1. Press the Call Log key.
2. Select an entry from the call log to view the num-
ber, trunk, and date and time stamp.
3. Press Dial to call the entry that you selected.
You can also delete the call log record by selecting
Delete.
Save a Call Log Entry as a Personal Speed Dial
This feature is used to save a call log record to a
personal speed dial bin.
1. Press the Call Log key.
2. Select an entry from the call log.
3. Press Save.
4. Select a location to store the number. This can
be an unused <EMPTY> entry or you can select
an existing entry to overwrite.
5. Select Exit to return to the main menu.
Note: If the call log entry you just saved does not
have a name associated with the telephone num-
ber, refer to the Directory section of this guide to
Add a Name to a Personal Directory entry.
Add Digits to a Call Log Entry
This feature is used to add digit(s) to a call log entry
before making a call.
1. Press the Call Log key.
2. Select a record from the Call Log.
3. Enter the digit(s) to be added to the entry (for
example you may need to add a 1 to dial a long-
distance number).
4. Press Dial to dial the call.
Note: Making a call from the Call Log requires a
Float or CO line key in the key pattern.
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Call Divert
When a call is ringing at your station and your sta-
tion is idle, off hook, or on a call, you can send that
call immediately to your Call Forward No Answer
destination. This is typically your voice mailbox.
1. Press the Voice Mail key when your phone is
ringing.
Note: Call Divert does not apply to ACD Calls.
Call Pick-Up
Internal Group
You may answer calls to any extension in your pick-
up group without dialing the extension number.
When you hear a call ringing at another extension:
1. Lift receiver.
2. Press Feature and dial 3+1, or, press the Group
Call Pick-Up key (if assigned).
3. The incoming call is connected to your extension.
Direct Extension
You may also answer an incoming call at another
extension.
1. Lift the receiver.
2. Press the Feature key and dial 3+3, or, press
the Direct Call Pick-Up key.
3. Dial the number of the extension where the call
is ringing. The incoming call is connected to your
extension.
Call Recording
You can record a call to voice mail by following the
procedures listed below:
Important: Use of this feature may be prohibited by
state law.
To start recording a call to voice mail
While on an ICM, outside line or conference call:
1. Press the Record key.
2. Your call will begin recording to voice mail.
Note: A four-party conference call cannot be rec-
orded.
To stop recording a call to voice mail
While recording a call with the Record key lit:
1. Press the Record key or hang up.
To play a recorded call
1. Follow the same procedure for playing a voice
mail message.
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