Troubleshooting; What Can I Do To Solve A Problem; Main Unit; Power Supply - Sony SRS-X77 Help Manual

Help Guide
List of Topics
Personal Audio System
SRS-X77

Troubleshooting

Troubleshooting
Troubleshooting

What can I do to solve a problem?

Main unit

Power supply

Unable to turn on the speaker or charge the built-in battery
None of the speaker buttons can be operated.
The speaker has entered standby mode or BLUETOOTH/Network standby mode unexpectedly.

Sound

No sound/Sound from only one speaker/Low sound level
Distorted sound/Humming or noise in the speaker output

Network

Network connection

The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)
The speaker cannot connect to a Wi-Fi network
The speaker cannot connect to a network using the WPS button
The speaker does not appear in the device list of the computer's music playback application.
The speaker does not appear in the device select screen of SongPal

Music Services

The speaker cannot connect to music services

Home network (DLNA)

The controller cannot find the speaker (The controller cannot browse the contents of the speaker)
Music started automatically (home network)
The sound is interrupted
Playback does not start
A music file cannot be played back

AirPlay

The speaker cannot be found from an iPhone/iPad/iPod touch or a computer with iTunes
Music started automatically (AirPlay)
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