Sony SRS-X77 Help Manual page 272

Help Guide
Troubleshooting
Personal Audio System
SRS-X77
The speaker cannot connect to a Wi-Fi network
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer
together and perform the setup again.
If a LAN cable (not supplied) is connected to the speaker, it automatically makes a wired network connection. If you
wish to use a Wi-Fi network, do not connect a LAN cable (not supplied) to the speaker.
Check the settings of the wireless router/access point. Make sure the SSID stealth mode on the wireless router is set
to off. For details on the settings of the wireless router, refer to its operating instructions.
Bring the speaker and wireless router closer together. Devices that use the 2.4 GHz frequency band, such as a
microwave oven, BLUETOOTH or digital cordless device, etc., may interrupt Wi-Fi communication. Move the speaker
away from such devices or turn them off.
The speaker does not support IEEE 802.11ac . Use the 2.4 GHz frequency band (IEEE 802.11 b/g/n) or 5 GHz
frequency band (IEEE 802.11 a/n) for Wi-Fi connection.
There is more than one home network. The computer and smartphone are connected to a different network than the
speaker.
Confirm that the Wi-Fi antenna is set.
If the settings are correct, try the following.
Turn off the wireless router/access point, wait a while and turn on the power again.
Turn off the speaker, wait a while and turn on the power again.
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