Troubleshooting; Before Calling For Service - LG DLEX3370 Series Owner's Manual

TROUBLESHOOTING

Before Calling For Service

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If your dryer does not function properly or does not function at all, check the following before you call for
service.
Problem
Dryer will not • Power cord is not properly
turn on plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Dryer does not • House fuse is blown, circuit
heat breaker has tripped, or power
outage has occurred.
• Gas supply or service turned off
(gas models only).
Greasy or dirty • Fabric softener used incorrectly.
spots
on clothes • Clean and dirty clothes being
dried together.
Display shows • Thermistor is malfunctioning.
error code tE1
or tE2
Lint on clothes • Lint filter not cleaned properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left in pockets.
Excess static in • Fabric softener not used or used
clothes after incorrectly.
drying
• Clothes dried too long
(overdried).
• Drying synthetics, permanent
press, or synthetic blends.
Display shows • Power cord connection is
error code PS incorrect.
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Possible Causes
• Make sure that the cord is plugged securely into a
• Reset circuit breaker or replace fuse. Do not increase
• Reset circuit breaker or replace fuse. Do not increase
• Confirm that the house gas shutoff and the dryer gas
• Confirm and follow the instructions provided with your
• Make sure to use your dryer to dry only clean items,
• Stains on dried clothes are actually stains that were not
• Turn off the dryer and call for service.
• Make sure the lint filter is cleaned before every load. With
• Some fabrics are lint producers (i.e., a fuzzy white cotton
• See the Excess static in clothes after drying section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and drying
• Use a fabric softener to reduce static electricity correctly.
• Overdrying a load of laundry can cause a buildup of static
• These materials can cause static buildup. Try using a fabric
softener.
• Check the connection of power cord to the terminal block.
TrOuBLEShOOTiNg
Solutions
grounded outlet matching the dryer's rating plate.
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
shutoff are both fully open.
fabric softener.
because dirty items can soil clean clothes placed in the
same or subsequent loads.
removed during the washing process.
Make sure that clothes are being completely cleaned
according to the instructions for your washer and
detergent.
some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
towel) and should be dried separately from clothes that
are lint trappers (i.e., a pair of black linen pants).
clothes.
Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener or product.
electricity. Adjust settings and use a shorter drying time,
or use SENSOR DRY cycles.
Refer to 23-27 pages on this manual.
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2014.7.31 1:15:1 PM