Troubleshooting; Before Calling For Service - LG V5RT9 Owner's Manual

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables
contain possible causes and notes for resolving an error message or malfunction. It
is recommended to read the tables carefully below in order to save your time and
money that may cost for calling to LG Electronics service centre.

Before Calling for Service

Your appliance is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If the appliance does not function properly or
does not function at all, check the following tables before calling to LG Electronics
service centre.
Error Messages
Symptoms
dE
DOOR ERROR
dE4
DOOR ERROR
/ /
tE1 tEz tE4
TEMPERATURE
ERROR
FI
TEMPERATURE
ERROR
LE1
MOTOR LOCKED
ERROR
/
LEz AE
COMPRESSOR
ERROR
Possible Cause & Solution
The door has been opened while the appliance is in
operation or the appliance is being operated without the
door being closed properly.
• Close the door completely.
• If is not released, call for service.
dE
Door switch detection is not working properly.
• Unplug the power plug and call for service.
Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
The motor has stopped suddenly.
• Check if the amount of clothes exceeds the maximum load
capacity.
• Unplug the power plug and call for service.
The compressor has stopped suddenly.
• Unplug the power plug and call for service.
TROUBLESHOOTING
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