Troubleshooting - Panasonic KX-TG6521NZ Operating Instructions Manual

Digital cordless answering system
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TG6521_6522NZ(e).book Page 41 Friday, April 16, 2010 2:15 PM

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor and turn off the handset, then reconnect the base unit's
AC adaptor and turn on the handset.
General use
Problem
Cause/solution
The handset does not
L Place the handset on the base unit or charger to turn
turn on even after
installing charged
batteries.
The unit does not
L Make sure the batteries are installed correctly (page
work.
L Fully charge the batteries (page 9).
L Check the connections (page 9).
L Unplug the base unit's AC adaptor to reset the unit
L The handset has not been registered to the base unit.
I cannot hear a dial
L Make sure that you are using the supplied telephone
tone.
L The base unit's AC adaptor or telephone line cord is
L Disconnect the base unit from the telephone line and
Programmable settings
Problem
Cause/solution
The display is in a
L Change the display language (page 13).
language I cannot
read.
While programming,
L A call matching an entry in the call barred list is being
the display returns to
standby mode.
on the handset.
9).
and turn off the handset. Reconnect the adaptor, turn
on the handset and try again.
Register the handset (page 27).
line cord. Your old telephone line cord may have a
different wiring configuration.
not connected. Check the connections.
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/telephone company.
received. Wait and try again later.
Useful Information
41

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