Panasonic KX-TG6511C Operating Instructions Manual
Panasonic KX-TG6511C Operating Instructions Manual

Panasonic KX-TG6511C Operating Instructions Manual

Expandable digital cordless phone

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TG65xxC(e).book Page 1 Friday, January 15, 2010 2:06 PM
Model shown is KX-TG6511.
Before initial use, see "Getting
Started" on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

Operating Instructions

Expandable Digital Cordless Phone
Model No.
Expandable Digital Cordless
Answering System
Model No.
KX-TG6511C
KX-TG6512C
KX-TG6513C
KX-TG6514C
KX-TG6522C
KX-TG6523C
KX-TG6524C
KX-TG6531C
KX-TG6534C
KX-TG6552C
KX-TG6553C

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Table of Contents
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Summary of Contents for Panasonic KX-TG6511C

  • Page 1: Operating Instructions

    Model shown is KX-TG6511. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company.
  • Page 2: Table Of Contents

    TG65xxC(e).book Page 2 Friday, January 15, 2010 2:06 PM Table of Contents Introduction Voice Mail Service Model composition ....3 Voice Mail service....41 Accessory information .
  • Page 3: Introduction

    Read the installation guide for the range extender. L The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG6511C/KX-TG6512C/KX-TG6513C/KX-TG6514C/KX-TG6522C/ KX-TG6523C/KX-TG6524C/KX-TG6531C/KX-TG6534C/KX-TG6552C/ KX-TG6553C...
  • Page 4: Accessory Information

    TG65xxC(e).book Page 4 Friday, January 15, 2010 2:06 PM Introduction Feature differences Talking Answering Headset Series Call Intercom system jack Display KX-TG6511 series – – KX-TG6521 series – – KX-TG6531 series KX-TG6551 series *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 6).
  • Page 5 ■ For KX-TG6551 series Accessory item/Part number Quantity Range extender/KX-TGA405C AC adaptor for range extender/PQLV219 *1 KX-TG6552/KX-TG6553 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MRA batteries Battery type: – Nickel metal hydride (Ni-MH) –...
  • Page 6: Expanding Your Phone System

    TG65xxC(e).book Page 6 Friday, January 15, 2010 2:06 PM Introduction Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different colour from that of the supplied handsets. Feature KX-TGA652C KX-TGA653C...
  • Page 7: Important Information

    TG65xxC(e).book Page 7 Friday, January 15, 2010 2:06 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product.
  • Page 8: Important Safety Instructions

    Base unit location/avoiding noise L Only use a compatible base unit (or The base unit and other compatible Panasonic charger) to charge the batteries. Do not units use radio waves to communicate with tamper with the base unit (or charger).
  • Page 9: Other Information

    L The illustrations in these instructions may vary slightly from the actual product. ENERGY STAR ® As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
  • Page 10: Getting Started

    Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219. ■ Base unit Press plug firmly. “Click”...
  • Page 11: Note When Setting Up

    L Use the supplied rechargeable L Even after the handset is fully batteries. For replacement, we charged, the handset can be left on recommend using the Panasonic the base unit or charger without any ill rechargeable batteries noted on page effect on the batteries.
  • Page 12: Controls

    TG65xxC(e).book Page 12 Friday, January 15, 2010 2:06 PM Getting Started F Headset jack (KX-TG6511/ L Eco mode is turned off when the clarity booster is activated (page 17). KX-TG6531/KX-TG6551 series: page 3) G Dial keypad ({*}: TONE) H Receiver Controls I Display J {OFF}...
  • Page 13: Belt Clip

    TG65xxC(e).book Page 13 Friday, January 15, 2010 2:06 PM Getting Started ■ KX-TG6521/KX-TG6531/KX-TG6551 Display series (page 3) Handset display items Item Meaning Within base unit range Out of base unit range The line is in use. L When flashing: The call is put on hold.
  • Page 14: Initial Settings

    TG65xxC(e).book Page 14 Friday, January 15, 2010 2:06 PM Getting Started “Pulse”: For rotary/pulse dial service. Initial settings {MENU} i {#}{1}{2}{0} {V}/{^}: Select the desired setting. Symbol meaning: {SAVE} i {OFF} Example: {V}/{^}: “Off” Press {V} or {^} to select the words in Date and time quotations.
  • Page 15: Making/Answering Calls

    TG65xxC(e).book Page 15 Friday, January 15, 2010 2:06 PM Making/Answering Calls Erasing a number in the redial list Making calls {REDIAL} or {>} REDIAL Lift the handset and dial the phone {V}/{^}: Select the desired phone number. number. i {ERASE} L To correct a digit, press {CLEAR}.
  • Page 16: Useful Features During A Call

    TG65xxC(e).book Page 16 Friday, January 15, 2010 2:06 PM Making/Answering Calls L Another handset user can take Auto talk the call by pressing {C}. You can answer calls simply by lifting the Note: handset off the base unit or charger. You L If a call is kept on hold for more than 9 do not need to press {C}.
  • Page 17: Call Share

    TG65xxC(e).book Page 17 Friday, January 15, 2010 2:06 PM Making/Answering Calls If you subscribe to both Call Display To join the conversation, press {C} and Visual Call Waiting services, the when the other handset is on an outside 2nd caller’s information is displayed after call.
  • Page 18: Shared Phonebook

    TG65xxC(e).book Page 18 Friday, January 15, 2010 2:06 PM Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group.
  • Page 19: Editing Entries

    TG65xxC(e).book Page 19 Friday, January 15, 2010 2:06 PM Shared Phonebook ringer tone feature is available for Call Searching by group Display subscribers (page 32). {C} i {GROUP} Changing group names {V}/{^}: Select the group you want The default group name is “Group 1” to to search.
  • Page 20: Chain Dial

    TG65xxC(e).book Page 20 Friday, January 15, 2010 2:06 PM Shared Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
  • Page 21: Programming

    TG65xxC(e).book Page 21 Friday, January 15, 2010 2:06 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 21) –...
  • Page 22 TG65xxC(e).book Page 22 Friday, January 15, 2010 2:06 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Set date & time Date and time – Alarm – – Time adjustment – Initial setting Ringer setting Ringer volume – Ringer tone Night mode –...
  • Page 23 TG65xxC(e).book Page 23 Friday, January 15, 2010 2:06 PM Programming *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. Programming using the direct commands {MENU} i {#} Enter the desired code.
  • Page 24 TG65xxC(e).book Page 24 Friday, January 15, 2010 2:06 PM Programming Feature Code Setting System Page {1}–{6}: Level 1–6 <3> – – LCD Contrast {1}{4}{5} (Display contrast) {1}: <On> {0}: Off – – Key tone {1}{6}{5} {1}: On {0}: <Off> – Auto talk {2}{0}{0} {1}: Pulse {2}: <Tone>...
  • Page 25 TG65xxC(e).book Page 25 Friday, January 15, 2010 2:06 PM Programming Feature Code Setting System Page – Record {3}{0}{2} greeting – – Check greeting {3}{0}{3} – Pre-recorded {3}{0}{4} (Reset to pre- recorded greeting) 2–7 rings <4 rings> Ring count {2}{1}{1} Toll saver 1 min <3 min>...
  • Page 26 TG65xxC(e).book Page 26 Friday, January 15, 2010 2:06 PM Programming current telephone line condition. Set the line mode to “A” if telephone line condition is not good. *11The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer.
  • Page 27: Special Programming

    TG65xxC(e).book Page 27 Friday, January 15, 2010 2:06 PM Programming Night mode Special programming Night mode allows you to select a period of time during which the handset will not Alarm ring for outside calls. This feature is useful for time periods when you do not An alarm sounds at the set time for 3 want to be disturbed, for example, while minutes once or daily.
  • Page 28: Changing The Handset Name

    TG65xxC(e).book Page 28 Friday, January 15, 2010 2:06 PM Programming sends out a busy tone to the caller, and Changing the start and end time then disconnects the call. {MENU} i {#}{2}{3}{7} Important: Continue from step 3, “Turning night L When the unit receives a call from a mode on/off”, page 27.
  • Page 29: Registering A Unit

    TG65xxC(e).book Page 29 Friday, January 15, 2010 2:06 PM Programming Block calls without phone number Registering a handset to the You can reject a call without phone base unit number including “Unavailable Name The supplied handset and base unit are &...
  • Page 30 TG65xxC(e).book Page 30 Friday, January 15, 2010 2:06 PM Programming Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system. {MENU} i {#}{1}{3}{1} L All handsets registered to the base unit are displayed.
  • Page 31: Call Display Service

    TG65xxC(e).book Page 31 Friday, January 15, 2010 2:06 PM Call Display Service the following operation is performed by one of the registered handsets: Using Call Display – Being replaced on the base unit or service charger. – Pressing {OFF}. Important: L This unit is Call Display compatible.
  • Page 32 TG65xxC(e).book Page 32 Friday, January 15, 2010 2:06 PM Call Display Service announce the caller information. If For Call Waiting Deluxe “Toll saver” is selected and there service users is a new message, the unit does not announce the caller information. To use Call Waiting Deluxe, you must L When you receive a call while on the subscribe to Call Waiting Deluxe from...
  • Page 33: Caller List

    TG65xxC(e).book Page 33 Friday, January 15, 2010 2:06 PM Call Display Service Displayed Displayed Function Function option option Holds the waiting Disconnects Hold Drop call. The caller will (drops) the 1st call caller1 hear the pre- during a recorded hold conference call.
  • Page 34: Erasing All Caller Information

    TG65xxC(e).book Page 34 Friday, January 15, 2010 2:06 PM Call Display Service L If > is displayed, not all of the Erasing selected caller information is shown. To see the information remaining information, press {>}. To return to the previous screen, {<} CID press {<}.
  • Page 35: Answering System

    TG65xxC(e).book Page 35 Friday, January 15, 2010 2:06 PM Answering System greeting message asking callers to call again later. Answering system – If you recorded your own greeting message, the same message is still Available for: announced to callers even though KX-TG6521/KX-TG6531/KX-TG6551 their messages are not recorded.
  • Page 36: Greeting Message

    TG65xxC(e).book Page 36 Friday, January 15, 2010 2:06 PM Answering System {YES} i {OFF} Greeting message Playing back the greeting When the unit answers a call, a greeting message message is played to callers. {MENU} i {#}{3}{0}{3} You can use either: –...
  • Page 37 TG65xxC(e).book Page 37 Friday, January 15, 2010 2:06 PM Answering System Operation Listening to messages Play greeting message using the handset Record greeting {7}{6} When new messages have been message recorded: Turn answering – “New message” is displayed. system on –...
  • Page 38: Remote Operation

    TG65xxC(e).book Page 38 Friday, January 15, 2010 2:06 PM Answering System Press {EDIT} repeatedly until the Using the answering system phone number is shown in the remotely desired format (page 34). i {C} Dial your phone number from a Erasing all messages touch-tone phone.
  • Page 39: Answering System Settings

    TG65xxC(e).book Page 39 Friday, January 15, 2010 2:06 PM Answering System Operation Answering system Play new messages settings Play all messages Stop playback Number of rings before the Turn answering system unit answers a call Erase currently playing {*}{4} You can change the number of times the message phone rings “Ring count”...
  • Page 40: Message Alert

    TG65xxC(e).book Page 40 Friday, January 15, 2010 2:06 PM Answering System company to deactivate your Voice – If you use your own message, Mail service. record the greeting-only message asking callers to call again later If your service provider/telephone (page 36). company cannot do this: –...
  • Page 41: Voice Mail Service

    TG65xxC(e).book Page 41 Friday, January 15, 2010 2:06 PM Voice Mail Service press {PAUSE} to add pauses (page 15) between the access number and Voice Mail service the password as necessary. Contact your service provider/telephone Voice Mail is an automatic answering company for the required pause time.
  • Page 42: Listening To Voice Mail

    TG65xxC(e).book Page 42 Friday, January 15, 2010 2:06 PM Voice Mail Service to listen to Voice Mail messages, you Turning VM tone detection on/off have to dial your access number The default setting is “On”. manually. {MENU} i {#}{3}{3}{2} {V}/{^}: Select the desired setting. i {SAVE} i {OFF} Listening to Voice Mail messages...
  • Page 43: Intercom/Locator

    TG65xxC(e).book Page 43 Friday, January 15, 2010 2:06 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets.
  • Page 44: Useful Information

    TG65xxC(e).book Page 44 Friday, January 15, 2010 2:06 PM Useful Information Mount the unit on a wall then slide down to secure in place. Wall mounting (120 V AC, 60 Hz) The base unit can be mounted on a wall by revolving the bracket to “WALL”...
  • Page 45: Error Messages

    TG65xxC(e).book Page 45 Friday, January 15, 2010 2:06 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the Base no power base unit.
  • Page 46: Troubleshooting

    TG65xxC(e).book Page 46 Friday, January 15, 2010 2:06 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution...
  • Page 47 TG65xxC(e).book Page 47 Friday, January 15, 2010 2:06 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or L Battery charge is low. Fully charge the batteries ) flashes. (page 10). I fully charged the L Clean the battery ends (S, T) and the charge batteries, but contacts with a dry cloth and charge again.
  • Page 48 TG65xxC(e).book Page 48 Friday, January 15, 2010 2:06 PM Useful Information Call Display/Talking Call Display Problem Cause/solution Caller information is not L You must subscribe to Call Display service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack.
  • Page 49 TG65xxC(e).book Page 49 Friday, January 15, 2010 2:06 PM Useful Information Problem Cause/solution The 2nd caller’s L In order to use Call Display, Call Waiting, or Visual information is not Call Waiting, you must first contact your service displayed during an provider/telephone company and subscribe to the outside call.
  • Page 50 TG65xxC(e).book Page 50 Friday, January 15, 2010 2:06 PM Useful Information Liquid damage Problem Cause/solution Liquid or other form of L Disconnect the AC adaptor and telephone line moisture has entered the cord from the base unit. Remove the batteries handset/base unit.
  • Page 51: Industry Canada Notices And Other Information

    TG65xxC(e).book Page 51 Friday, January 15, 2010 2:06 PM Useful Information Industry Canada Notices and other information NOTICE: devices subject only to the requirement that This equipment meets the applicable the sum of the Ringer Equivalence Numbers Industry Canada Terminal Equipment of all the devices does not exceed 5.
  • Page 52: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 53: Index

    TG65xxC(e).book Page 53 Friday, January 15, 2010 2:06 PM Index G Groups: 18, 32 Index Handset Deregistration: 30 Locator: 43 4-way conference: 17 Name: 28 Additional handset: 29 Registration: 29 Alarm: 27 Hold: 16 Answering calls: 15 Intercom: 43 Answering system Call screening: 35 Key tone: 24 Erasing messages: 36, 37, 39...
  • Page 54 TG65xxC(e).book Page 54 Friday, January 15, 2010 2:06 PM Notes...
  • Page 55 TG65xxC(e).book Page 55 Friday, January 15, 2010 2:06 PM Notes...
  • Page 56 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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