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ENVY 17-n100
Maintenance and service manual
HP ENVY 17-n100 Maintenance And Service Manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
1 Product Description
2 External Component Identification
Right Side
Left Side
Display 3D Camera (Select Products Only)
Display
Top
Touchpad
Lights
Buttons, Speakers, and Fingerprint Reader (Select Products Only)
Keys
Bottom
3 Illustrated Parts Catalog
Computer Major Components
Mass Storage Devices
Display Assembly Subcomponents - Touch Screen
Display Assembly Subcomponents - Non-Touch Screen
Miscellaneous Parts
4 Removal and Replacement Procedures Preliminary Requirements
Tools Required
Service Considerations
Plastic Parts
Cables and Connectors
Drive Handling
Grounding Guidelines
Electrostatic Discharge Damage
Packaging and Transporting Guidelines
Workstation Guidelines
5 Removal and Replacement Procedures for Customer Self-Repair Parts
Component Replacement Procedures
Battery
Optical Drive
6 Removal and Replacement Procedures for Authorized Service Provider Parts
Component Replacement Procedures
Bottom Cover
Hard Drive
WLAN Module
Memory Module
USB Board
Fan
Heat Sink
RTC Battery
Speakers (Front)
Subwoofer
System Board
Solid State Drive
Remove the Battery (See Battery
Remove the Optical Drive (See Optical Drive
Remove the Bottom Cover (See Bottom Cover
Memory Module
Heat Sink
Fan
WLAN Module
Speaker (Rear)
LID Board
Remove the System Board
Touchpad Assembly
Fingerprint Reader Board (Select Products Only)
Power Connector Cable
Display Assembly - Touch Screen
Display Assembly - Non-Touch Screen
7 Computer Setup (BIOS), TPM, and HP Sure Start - Windows 10
Using Computer Setup
Starting Computer Setup
Navigating and Selecting in Computer Setup
Restoring Factory Settings in Computer Setup
Updating the BIOS
Determining the BIOS
Downloading a BIOS Update
Changing the Boot Order Using the F9 Prompt
TPM BIOS Settings (Select Products Only)
Using HP Sure Start (Select Products Only)
8 Using Setup Utility (BIOS) in Windows 8.1
Starting Setup Utility (BIOS)
Updating Setup Utility (BIOS)
Determining the BIOS Version
Downloading a BIOS Update
9 Using Setup Utility (BIOS) in Windows 7
Starting Setup Utility (BIOS)
Updating the BIOS
Determining the BIOS Version
Downloading a BIOS Update
10 HP PC Hardware Diagnostics (UEFI) - Windows 10
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
11 Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
12 Backup and Recovery - Windows 10
Creating Recovery Media and Backups
Creating HP Recovery Media (Select Products Only)
Using Windows Tools
Restore and Recovery
Recovering Using HP Recovery Manager
What You Need to Know before You Get Started
Using HP Recovery Media to Recover
Using the HP Recovery Partition (Select Products Only)
Changing the Computer Boot Order
Removing the HP Recovery Partition (Select Products Only)
13 Backing Up, Restoring, and Recovering in Windows 8.1
Creating Recovery Media and Backups
Creating HP Recovery Media (Select Models Only)
Using Windows Tools
Restore and Recovery
Recovering Using HP Recovery Manager
What You Need to Know before You Get Started
Changing the Computer Boot Order
Using HP Recovery Media to Recover
Using the HP Recovery Partition (Select Models Only)
Removing the HP Recovery Partition (Select Models Only)
14 Backing Up, Restoring, and Recovering in Windows 7
Creating Backups
Creating Recovery Media to Recover the Original System
What You Need to Know
Creating the Recovery Media
Creating System Restore Points
Creating a System Restore Point
What You Need to Know
Backing up System and Personal Information
Creating a Backup Using Windows Backup and Restore
Tips for a Successful Backup
What You Need to Know
Restore and Recovery
Restoring to a Previous System Restore Point
Restoring Specific Files
Restoring Specific Files Using Windows Backup and Restore
Recovering the Original System Using HP Recovery Manager
What You Need to Know
Changing the Computer Boot Order
Recovering Using HP Recovery Partition (Select Models Only)
Recovering Using the Recovery Media
15 Ubuntu Linux - Backing Up, Restoring, and Recovering
Performing a System Recovery
Creating the Restore Dvds
Creating a Restore Image on a USB Device
Performing Recovery Using the Restore Media
Backing up Your Information
16 Specifications
Computer Specifications
43.9-CM (17.3-In) Display Specifications
Hard Drive Specifications
DVD±RW Supermulti DL Drive Specifications
17 Power Cord Set Requirements
Requirements for All Countries
Requirements for Specific Countries and Regions
18 Recycling
Index
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Computer Major Components
2
Mass Storage Devices
3
Hard Drive
4
Solid State Drive
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HP ENVY Notebook
Intel Models 17-n100 17-n199
3D camera Models 17-r100 17-r199
(worldwide)
3D camera Models m7-r100 m7-r199 (North
America)
Maintenance and Service Guide
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This manual is also suitable for:
Envy 17-n199
Envy 17-r100
Envy m7-r199
Envy 17-r199
Envy m7-r100
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