Points For The Boiler User - IDEAL istor HE325 User Manual

POINTS FOR THE BOILER USER

Note. In line with our current warranty policy we would ask that you check through the following guide to identify any
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other than
with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not gained
by the engineer.
TROUBLESHOOTING - TYPICAL NON PRODUCT FAULTS
Problem
Boiler is not working for
central heating or hot water.
Boiler is not working for
central heating or hot water
but attempts to fire by going
through 3 ignition attempts.
Display shows ' L : F L : F ' (flashing).
L : F L : F L : F
Boiler is not working for
central heating or hot water
and the display shows ' L:A L:A '
L:A L:A
L:A
(flashing).
Boiler is not working for
central heating or hot water
and the display shows ' H:A H:A '
H:A H:A H:A
(flashing).
Domestic hot water is not to
the required temperature
6
• Check there is power to the boiler – switch (A) in the ON position and '0' displayed on the
controls.
• If '0' not displayed then not a boiler fault – contact your installer/service company.
• Check integral programmer is set to an 'ON' period and the relevant function selected i.e.
central heating or domestic hot water. Test by overriding the programmer by setting to
'continuous. (refer to user instructions).
• Check room thermostat for central heating is set at the required temperature. To test operation
turn fully up. If no response contact your installer.
• Press reset button (D) for 2 seconds to repeat ignition sequence.
• Check gas supply (try another appliance – cooker/fire etc.) – If no gas supply then not a boiler
fault – contact gas supplier.
• Check condensate pipe is not blocked or frozen. If blocked clear blockage – if not possible to
check contact your installer.
• Press reset button (D) for 2 seconds, the boiler should then re-light. If fault recurs this indicates
an overheat condition. The boiler should be turned off and your installer contacted.
• Check if ALL radiators have thermostatic radiator valves fitted. If they have contact your installer.
• Check for air locks in the boiler or system pipework. Vent air from radiators – press reset button
(D) and then release. The boiler should relight, if the fault recurs turn off the boiler and contact
your installer.
• Check pressure gauge on boiler shows a minimum of 1 bar. In order to view the pressure
gauge it will be necessary to remove the lower front panel (refer to installation
instructions).
If not re-pressurise via the filling loop to 1 bar (if unsure contact your installer), turn off the tap
on the filling loop and turn the on/off switch (A) off and then back on again to reset the boiler. If
unable to do so or if the pressure continues to drop after filling then contact your installer.
• Check if ALL radiators have thermostatic radiator valves fitted. If they have contact your
installer.
• Adjust the mixing valve to the required output temperature – see user instructions for
temperature settings - In order to access the mixing valve it will be necessary to remove
the lower front panel (refer to installation instructions).
Solution
istor -
User's