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WARRANTY & SUPPORT
Standard Product Warranty
HITACHI WARRANTY: HITACHI KOKUSAI ELECTRIC AMERICA, LTD. warrants your equipment to be free
from defects in material and workmanship under normal use from the date of purchase for a period as
follows:
VF-PBM307: 1 year parts & labor.
Respective manufacturers warranty to extent transferable to customers.
Such defects will be corrected, by repair or replacement at the option of Hitachi Kokusai, provided the
equipment is returned prepaid to our franchised service agency, and prior thereto, you make a request
for instructions to our closest regional office listed on our website (see back).
Upon expiration of the above Factory Warranty, standard labor rate charges will apply (inquire with your
local service representative) . The warranty on parts and labor of any repaired products is 90 days..
THE WARRANTY ONLY APPLIES TO PRODUCTS PURCHASED FROM HITACHI KOKUSAI OR AN AUTHORIZED
HITACHI KOKUSAI DEALER AND NOT TO PRODUCTS PURCHASED FROM A THIRD PARTY. IT DOES NOT
APPLY TO EQUIPMENT SHOWING ABUSE OR DAMAGE TO PARTS WHICH IN THE JUDGMENT OF HITACHI
KOKUSAI ELECTRIC AMERICA, LTD. ARE NOT DEFECTIVE. NOR DOES IT EXTEND TO ANY EQUIPMENT
WHICH MAY HAVE BEEN TAMPERED WITH, ALTERED OR REPAIRED OUTSIDE OUR FACTORY OR
AUTHORIZED SERVICE DEPOT.
Your unit must be returned properly packed to an authorized Hitachi Kokusai Service Station. Any
damage caused by failure to observe proper packing or to observe instructions for installation, operation
and maintenance as contained in the Instruction Manual furnished with each unit, by accident in transit
or elsewhere, will not be covered by the Warranty. Shipment to authorized Hitachi Kokusai Service
Stations must be prepaid.
This Warranty is in lieu of all other Warranties expressed or implied, and no one is authorized to assume
any liability on behalf of HITACHI KOKUSAI ELECTRIC AMERICA, LTD. or impose any obligation on it in
connection with the sale of any equipment other than the outlined above. In no event will responsibility
be assumed or implied for consequential damages arising from interrupted operation or other causes.
Hitachi Service and Support Offices in the United States
Headquarters & East Coast Parts Center
150 Crossways Park Drive
Woodbury, NY 11797
Toll Free Nationwide: (855) 891-5179
Tel. (516) 921-7200
Fax (516) 921-0993
Southeast Technical Support
Tel. (256) 774-3777
Additional Information can be found on our website:
Please use our service and support form on:
Our Email for technical and service related inquiries is:
West Coast Parts & Service Center
11258 Monarch Street, Unit H
Garden Grove, CA 92841
Tel. (714) 895-6116
Fax (714) 895-6252
Midwest Technical Support
Tel. (989) 345-5379
http://www.hitachikokusai.us
http://www.hitachikokusai.us/ContactUs/index.html
engineering@hitachikokusai.us
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