Troubleshooting - Uniden XS620 Quick Start Manual

TROUBLESHOOTING

If your XS620 Telephone is not performing to your expectations, please try these
simple steps. If you are still unable to resolve the problems, contact Uniden
Customer Service for assistance.
PROBLEM
Charge light won't
come on when
handset is placed
in base.
The audio sounds
weak and/or
scratchy.
Can't make or
receive calls.
The handset
doesn't ring or
receive a page.
Base Unit
doesn't ring
No sound on the
Base Unit Speaker
SUGGESTION
Make sure the AC adaptor is plugged into the base and
wall outlet.
Make sure the handset is properly seated in base.
Make sure the charging contacts on the handset and base
are clean. See page 8.
Make sure that the base antenna is fully extended in the
vertical position.
Interference by other electronics equipment such as TVs.
Computers and microwaves etc.
You may have gone too far from the base.
Press the chan key to search for clearer reception.
Check both ends of the base telephone line cord are
plugged in fully.
Make sure the AC adaptor is plugged into the base and
wall outlet.
Disconnect the AC adaptor for a few minutes, then
reconnect it.
Reset security code by placing the handset back on the
base for a few seconds. The status LED will blink
indicating that the phone has been reset.
The battery pack may be weak.
Charge the battery for 15-20 hours.
The handset may be too far away from the base.
Place the base away from appliances or metal objects.
Reset security code by placing the handset back on the
charging cradle for a few seconds. The status LED will
blink indicating that the phone has been reset.
Set the Base Unit Ringer switch to LOW or HIGH.
Adjust the volume control on the Base Unit.
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