Warranty Terms - CONCORD ION Manual

_ warranTy TErmS

the warranty shall commence from the time at which the seat is purchased.
the warranty period shall correspond to the legal warranty period for the sale
of child seats applicable in the end user's country. the contents of the warranty
shall comprise the remedy of a defect, the supply of a replacement, or a price
reduction, at the manufacturer's discretion.
the warranty shall pertain only to the first user. in the event of a defect, rights
under the warranty shall only be considered if the specialist dealer is notified of the
defect immediately after its first occurrence.
if the specialist dealer is unable to resolve the problem, then the dealer shall return
the product to the manufacturer along with a precise description of the complaint
and an official receipt showing the date of purchase.
the manufacturer accepts no responsibility for products he has not supplied.
the right to make a claim under the warranty shall not apply if:
• the product has been altered;
• the product has not been returned to the dealer together with the receipt within
14 days after the occurrence of the defect;
• the defect has arisen as a result of incorrect handling or maintenance, or as the
result of any other fault on the part of the user, in particular if the instructions for
use have not been observed;
• repairs have been made to the product by a third party;
• the defect has been caused by an accident;
• the serial number has been damaged or removed.
alterations to or deterioration in the product brought about by use in accordance
with the contract (wear and tear) do not constitute a warranty claim. the warranty
period shall not be extended as a result of services rendered by the manufacturer
in the event of a warranty claim.
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