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General information
•
Website: www.alcatelonetouch.us
•
Facebook: www.facebook.com/alcatelonetouchusa;
www.facebook.com/alcatelonetouchcanada
•
Hot Line Number: In the United States, call 855-368-
0829 for technical support. In Canada, call 855-844-6058 for
technical support
•
How to obtain Support: In the United States, call
855-368-0829 or go to www.alcatelonetouch.us for
technical support. In Canada, call 855-844-6058 or go to
www.alcatelonetouch.ca for technical support.
•
Electronic labeling (Elabel) path: Touch Settings/
Regulatory & Safety or input "*#07#", you can find more
information about labeling.
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com
Your device is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz), UMTS in quad-band (850/900/1900/2100
MHz), LTE in seven-band (B1/2/3/4/7/28A/28B).
Disclaimer
There may be certain differences between the user manual
description and the device's operation, depending on the software
release of your device or specific operator services.
TCL Communications Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1)
It depends on countries.
(1)
22
12 MONTHS LIMITED
WARRANTY
TCL Communications Ltd. warrants to the original retail
purchaser of this wireless device that should this product or
part thereof during normal consumer usage and condition
be proven to be defective in material or workmanship that
results in product failure within the first twelve (12) months
from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company's option without charge for parts or labor directly
related to the defect(s). Batteries, power adapters, and other
accessories sold as in box items are also warranted against
defects and workmanship that results in product failure within
the first twelve (12) month period from the date of purchase.
This warranty extends to products purchased and sold within
the United States.
The limited warranty for your wireless device will be voided if
any of the following conditions occur:
•
Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your device is used;
•
Connection to any equipment not supplied or not
recommended by TCL Communications Ltd.;
•
Modification or repair performed by individuals not
authorized by TCL Communications Ltd. or its affiliates;
•
Changes to the device operating system by the user or third
party applications;
•
Acts of god such as inclement weather, lightning, power
surges, fire, humidity, infiltration of liquids or foods, chemical
products, download of files, crash, high voltage, corrosion,
oxidation;
•
Removal or altering of the wireless device's event labels or
serial numbers (IMEI);
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