Alcatel ONETOUCH PIXI 3 9007A Quick Start Manual page 14

• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Rooted devices;
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your jurisdiction. In no
event shall TCL Communications Ltd. or any of its affiliates be
liable for incidental or consequential damages of any nature
whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support:
center by calling (855-368-0829) or going to (http://www.
alcatelonetouch. us). We have placed many self-help tools that
may help you to isolate the problem and eliminate the need to
send your wireless device in for service. In the case that your
wireless device is no longer covered by this limited warranty
due to time or condition, you may utilize our out of warranty
repair options.
Contact the customer care
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How to obtain Hardware Service within the terms of this
warranty: Create a user profile (alcatel.finetw.com) and then
create an RMA for the defective device. Ship the device with a
copy of the original proof of purchase (e.g. original copy of the
dated bill of sale, invoice) with the owner's return address (No
PO Boxes accepted), wireless carrier's name, alternate daytime
tablet number, and email address with a complete problem
description. Only ship the device. Do not ship the SIM card,
memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless
device to the repair center. TCL Communications Ltd. is not
responsible for devices that do not arrive at the service center
or are damaged in transit. Insurance is recommended with
proof of delivery. Upon receipt, the service center will verify
the warranty conditions, repair, and return your device to the
address provided in the RMA.
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