Restoring Defaults - Nuvo NV-P100 Series Product Manual

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1. Look in the network settings of your control device and verify that it is connected to the same network as the Gateway and
zone players.
2. This may sound relatively simple, but check the power status of the zone players. They should have a solid white (cyan if in
Mute) LED light on the front panel.
3. Make sure that one or more of the players are not offline. This state would be indicated by a flashing red LED on the front
panel. This can occur as a momentary state, in which case the LED will return to a solid white when the network connec-
tion is restored. This is often corrected by simply turning off and restoring power to the player. Once it is rebooted it should
have a solid white LED on the front panel. If that does not restore a connection, reset the player defaults by turning the
power off and back on. When the front panel LED lights up, follow the steps outlined in section 6.3: Restoring Defaults.
When that process is complete the player will have a solid green LED. Repeat the zone player setup procedure from the
Player app, see section 2.2: Adding Zones to an Existing System. When the zone is reconnected, the front panel LED should
once again be solid white.
4. If you are using a Gateway, check its connection to the network's router. Reboot if necessary by unplugging the power cable
and plugging it back in. This resets the Gate way and puts it back into channel auto select. If there is conflicting traffic on a
given Wi-Fi channel, this will often correct the situation.
5. Occasionally home routers go offline. This is typically corrected by rebooting the router.

6.3 Restoring Defaults

An important troubleshooting step is to restore defaults on a zone player. If a hard failure occurs,
which results in a solid red LED, or the boot up process does not complete correctly, which will re-
sult in a flashing white LED, you should follow these steps to return the player to its original factory
state. Once a zone is reset, repeat the setup procedure from the Player app.
Process for the NVP100-xx and NVP200-xx players:
1. Turn off the power using the power switch on the back panel above the AC plug.
2. Turn the power back on and look for a white LED to light up.
3. As soon as you see a white LED, touch the Volume UP and Volume down buttons
simultaneously,as shown in Fig. 162.
4. When the LED appears green, release the buttons.
5. The LED will flash green, then white.
6. When the LED becomes solid green, the process is complete and the defaults have been
restored.
Process for the NVP3100-xx and NVP3500-xx players (these steps must be performed on each zone
output independently):
1. Turn off the power using the power switch on the back panel above the AC plug.
2. Turn the power back on and look for a white LED to light up.
3. As soon as you see a white LED, touch the zone setup button,as shown in Fig. 163 (setup but-
ton on front panel of P3500).
4. When the LED appears green, release the button.
5. The LED will flash green, then white.
6. When the LED becomes solid green, the process is complete and the defaults have been
restored.
Process for the NVGW100-xx Gateway
1. Press and hold the "Connect" button until the LED begins a rapid flash,as shown in Fig. 164.
2. Wait for the flashing LED to return to a solid state.
3. Once the LED is solid green the reset is complete.
NOTE: If you have reset defaults on all of the zones of the system, it is a good idea to also reset the
Gateway as well before reinitiating the system setup.
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Fig. 162
Fig. 163
Fig. 164