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A P P E N D I X C
T R O U B L E S H O OTING
I use a dial-up modem to connect to the Internet. Some
Internet radio streams stop playing every several seconds.
Why?
Your Internet connection may not be fast enough to play that
particular Internet radio station. For example, if your connection
to the Internet is 24,000 bps, you cannot play Internet streams
that require an Internet connection that is faster than 24,000
bps. If you try to play one of these Internet streams, the stream
plays for a few seconds, stops for a few seconds, plays a few
more seconds, and so on. Also, the sound may be garbled.
To display the speed of your dial-up connection, hover your
mouse cursor over the dial-up icon in the Windows System Tray
(icon with two PCs). Windows displays the speed of your dial-up
connection. Note that even if you have a 56k dial-up modem,
the actual speed of your connection depends on the quality of
your connection to the telephone company. The following fig-
ure shows a dial-up connection of 24,000 bps on a 56k modem.
Figure C-1
To display the speed required by an Internet stream, use Media
Manager to browse to your featured Internet radio stations.
Review the bit-rate field of the Internet stream you want to hear.
The following figure shows Internet streams in the Live365
Editor's Picks playlist. If, for example, your dial-up connection
supports 24,000 bps, you will only be able to play streams with
bit-rates of 24kbps, or less. In the sample playlist below,
streams that require 56kbps will be garbled and stop periodically
on your 24,000 bps dial-up modem connection. To play these
higher bit-rate streams, consider a broadband DSL/Cable con-
nection to the Internet.
APPENDIX C, TROUBLESHOOTING
69
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