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Table of Contents
Related Manuals for AT&T 972
Summary of Contents for AT&T 972
- Page 1 972_00_1ATT BOOK 12/4/01 1:36 PM Page ii USER’S MANUAL Part 2 Caller ID Telephone 972 DRAFT 12/4/01 Please also read Part 1 — Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
- Page 2 972_00_1ATT BOOK 12/4/01 1:36 PM Page iii © 2001 Advanced American Telephones. All rights reserved. Printed in China. Issue 1AT&T 12/01...
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Page 3: Table Of Contents
972_00_1ATT BOOK 12/4/01 1:36 PM BEFORE YOU BEGIN ...1 About Softkeys ...1 About Home and Local Area Codes...2 About Caller Identification ...3 Headset Jack ...3 Data Port...3 INSTALLATION ...4 Battery Installation ...4 Table/Desk Installation ...5 Wall Installation ...8 PROGRAMMING OPTIONS...10 Phone Options ...10 Voice Message Options ...11 Caller ID Options ...12... -
Page 4: Before You Begin
972_00_1ATT BOOK 12/4/01 1:36 PM Page 1 BEFORE YOU BEGIN About Softkeys This telephone has been designed with your convenience in mind, offering you many features which you can access using the four “softkeys.” Softkeys Softkeys Indicate additional options Scroll through commands By pressing the softkey next to the operation indicated on the display screen, you select that operation. -
Page 5: About Home And Local Area Codes
972_00_1ATT BOOK 12/4/01 1:36 PM BEFORE YOU BEGIN About Home Area Code and Local Area Codes Always program your Home Area Code, and, if you need them, up to four Local Area Codes. (See “Program Home Area Code”on page 7 for information about the Home Area Code). -
Page 6: About Caller Identification
972_00_1ATT BOOK 12/4/01 1:36 PM About Caller Identification (Caller ID) This unit keeps a record of the names and numbers of the last 99 calls, whether you answer the phone or not. For each call that comes in, the screen displays the following information between the first and second rings: •... -
Page 7: Installation
972_00_1ATT BOOK 12/4/01 1:36 PM INSTALLATION Battery Installation Before using the telephone, install a 9V battery (not included). In case of a power failure, you will be able to use the phone normally if a fresh 9V battery is installed, but Caller ID information will not be displayed. This phone has a Memory Loss protection feature and will store your caller ID information, memory and programmed settings until power is restored. -
Page 8: Table/Desk Installation
972_00_1ATT BOOK 12/4/01 1:36 PM Table/Desk Installation Note: Be sure to follow the steps below in order. Do not plug the phone into electrical power until all the cords are properly connected to the phone. The base. Turn the base so the larger end is toward the top of the telephone. Attach the base by inserting the tabs into the slots. - Page 9 972_00_1ATT BOOK 12/4/01 1:37 PM INSTALLATION • If you have two separate jacks, plug the free end of the cord with the blue plugs into the modular wall jack for Line 1. Plug the free end of the cord with the clear plugs into the modular wall jack for Line 2.
- Page 10 972_00_1ATT BOOK 12/4/01 1:37 PM Program Home Area Code. You must program your area code so your phone can properly recognize and dial calls. If for calls within your own area code NOTE: You must program a Home Area Code, or the screen will continue to display the Home Area Code entry screen, and will be unable to display Caller ID Information.
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Page 11: Wall Installation
972_00_1ATT BOOK 12/4/01 1:37 PM INSTALLATION Wall Installation Note: Be sure to follow the steps below in order. Do not plug the phone into electrical power until all the cords are properly connected to the phone. Connect the line cord(s) to the telephone. •... - Page 12 972_00_1ATT BOOK 12/4/01 1:37 PM Connect the power cord to the phone. Fit the power cord behind the strain relief tab. Then plug the smaller end of the power cord into the jack labeled POWER at the back of the system. Connect the line cord(s) to your modular jack(s) and mount the phone onto the wall.
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Page 13: Programming Options
972_00_1ATT BOOK 12/4/01 1:37 PM PROGRAMMING OPTIONS See the following list of options which are programmable for this product: Select for phone options Select for Caller ID options Phone Options To change the Language, Area Code, Primary Line, Automatic Line or Automatic Mode Selection settings you programmed during installation, press O, then select reach the setting you want to change. -
Page 14: Voice Message Options
972_00_1ATT BOOK 12/4/01 1:37 PM PROGRAMMING OPTIONS Voice Message Options Voice mail signals are sent in two different ways (FSK or Stutter). This phone automatically detects and uses the method used by your voice mail service. (Your service provider can give you more information about your service.) If you move or change service providers, you may need to use messages. -
Page 15: Caller Id Options
972_00_1ATT BOOK 12/4/01 1:37 PM PROGRAMMING OPTIONS Caller ID Options You can customize how the Caller ID features of this phone work. Select or select customize. Options are described below in the order they appear in the phones menu. See CALLER ID OPERATION for more information on the following options: OPTION DEFAULT NOTE: In order for the Call History and Repeat Calls features to work,... -
Page 16: Telephone Operation
972_00_1ATT BOOK 12/4/01 1:37 PM TELEPHONE OPERATION Change Time and/or Date Use the softkeys next to the displayed time or date to access the time or date entry screens. Make a Call Press a LINE button and lift the handset —... -
Page 17: Mute
972_00_1ATT BOOK 12/4/01 1:37 PM TELEPHONE OPERATION Flash Press F instead of pressing the switchhook to activate services such as Call Waiting or 3-Way Calling. You may have to press other buttons before or after F as explained in the custom calling instructions provided by your local telephone company. -
Page 18: Automatic Line Selection
972_00_1ATT BOOK 12/4/01 1:37 PM TELEPHONE OPERATION Automatic Line Selection Automatic Line Selection is preset to be active. This means the system is preset to select a line for you when you lift the handset or press S. The system will automatically select a ringing line before an idle line, and an idle line before the primary line. -
Page 19: Conference Calls
972_00_1ATT BOOK 12/4/01 1:37 PM TELEPHONE OPERATION Conference Calls You can use both lines at the same time to set up a three-way conference call. Make or answer a call and press H. Establish a call on the other line. Press C. -
Page 20: Telephone Memory
972_00_1ATT BOOK 12/4/01 1:37 PM Directory Card Remove the plastic cover and the directory card. Write your telephone numbers in the spaces provided, and write the telephone numbers (or names) that you want to store in each memory location. Replace the card and plastic cover in the space provided. -
Page 21: Dialing Memory Numbers
972_00_1ATT BOOK 12/4/01 1:37 PM TELEPHONE MEMORY Dialing Memory Numbers Lift the handset — OR — Press K — OR — Press h and listen for dial tone. Press and release a one-touch memory location — OR — Press and release W then a two-touch memory location. The system dials the number automatically and the number is displayed on the screen. -
Page 22: Storing Numbers From Call History In Memory
972_00_1ATT BOOK 12/4/01 1:37 PM Storing Numbers from Call History in Memory While reviewing Caller ID information, you can store information from Caller ID call history in telephone memory. Use + or - to scroll through the call history. Press O to see choices of how the number can be dialed. For example, The flashing number is the currently selected format. -
Page 23: Caller Id Operation
972_00_1ATT BOOK 12/4/01 1:37 PM CALLER ID OPERATION Time and date (set automatically with first incoming call) Dial a number stored in call history when displayed on screen Blinking: new message(s) waiting in voice mail service, On steadily: unreviewed calls in history Review Call History To review latest calls: 1 Press CALL LIST - to... -
Page 24: Setting Display Screen Options
972_00_1ATT BOOK 12/4/01 1:37 PM CALLER ID OPERATION Time call was received Caller’s name Caller’s telephone number Position of call in call history Indicates line on which call was received Setting Display Screen Options You can customize how the Caller ID features of this product work. See “Caller ID Options”... -
Page 25: Message Waiting And New Call Lights
972_00_1ATT BOOK 12/4/01 1:37 PM CALLER ID OPERATION Message Waiting and NEW CALL Lights There is a NEW CALL light for each line. The NEW CALL light will stay on steadily when you have new calls in the call log. The light will turn off after you have reviewed all new calls. -
Page 26: Call History
972_00_1ATT BOOK 12/4/01 1:37 PM CALLER ID OPERATION Call History This telephone assigns each incoming call a number from 1 to 99. The most recent call will have the highest number. For example, if two calls have been received, call number 2 is the most recent. When the memory is full, the oldest call information is automatically deleted to make room for the new incoming call information. -
Page 27: Display Dial
972_00_1ATT BOOK 12/4/01 1:37 PM CALLER ID OPERATION Display Dial As you review calls in history, you can dial a displayed phone number. If the call information came from the Home Area Code you programmed at installation, the screen displays only the seven-digit number (without an area code). -
Page 28: In Case Of Difficulty
972_00_1ATT BOOK 12/4/01 1:37 PM IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. No Dial Tone •... - Page 29 972_00_1ATT BOOK 12/4/01 1:37 PM IN CASE OF DIFFICULTY Problems with Line-In-Use Lights Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connections at both ends. NEW CALL Light Flashes Make sure you have reviewed all of the new calls in call history.