RED ROCKET-X Installation Instructions Manual
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RED ROCKET-X Installation Instructions Manual

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RED ROCKET-X
I N S TA L L AT I O N I N S T R U C T I O N S
R E D R O C K E T- X
R E D . C O M

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Summary of Contents for RED ROCKET-X

  • Page 1 RED ROCKET-X I N S TA L L AT I O N I N S T R U C T I O N S R E D R O C K E T- X R E D . C O M...

  • Page 2: Table Of Contents

    PCIe Slot Considerations Install RED ROCKET-X Required Tool Power Supply Attach the PC Extender to the RED ROCKET-X Chapter 5: Install in a Windows-based Computer Install RED ROCKET-X and HD-SDI Slot Filler Chapter 6: Install Driver and Firmware Download Driver and Firmware...

  • Page 3: Disclaimer

    While thought to be accurate, the information in this docu- ment. ment is provided strictly “as is” and RED will not be held responsible for issues arising from typographical errors or user’s interpretation of the language used herein that is different from that intended by EUROPEAN UNION COMPLIANCE STATEMENTS RED.

  • Page 4: Safety Instructions

    RED service personnel. To re- duce the risk of electric shock, and dam- If the RED ROCKET-X is not used in compliance with the safety in- age to the RED ROCKET-X, DO NOT at- structions, the warranty and all resulting liability claims will be void.

  • Page 5: Chapter 1: Red Rocket-X Overview

    ® NOTE: You can install and use a RED ROCKET and a RED ROCKET-X in the same system. However, you can only use one (1) of these cards at a time. For example, DaVinci Resolve can access a RED ROCKET while REDCINE-X PRO accesses a RED ROCKET-X.

  • Page 6: Red Rocket-X Components

    NOTE: If you are using a Linux application with RED ROCKET, you need to obtain the appropriate driver from the company providing the application. If you are interested in developing your own tools for Linux you may want to sign up for the R3D SDK.

  • Page 7: Additional Resources

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S ADDITIONAL RESOURCES The following resources offer additional information about RED, RED ROCKET-X, and the RED community:  RED.com: Check the official RED website for the latest information about RED products.

  • Page 8: Chapter 2: Red Rocket-X Connectors

    Connection for SDI Out B on the HD-SDI Slot Filler Power 6-pin PCIe female connector PC extender PC extender to fit the RED ROCKET-X securely in the PCIe slot and card holder ® 1. HDMI adaptor for HDMI over DisplayPort is not supported.

  • Page 9: Hd-Sdi Slot Filler Connectors

    The HD-SDI slot filler provides optional high-definition serial digital interface (HD-SDI) connectors for the RED ROCKET-X. Installing the HD-SDI slot filler is optional. Review your system and project requirements before you decide whether or not to install the HD-SDI slot filler.

  • Page 10: Chapter 3: Install In A Mac Pro

    The RED ROCKET-X must be connected to your Mac Pro power supply via a PCIe 6-pin to 6-pin power cable. The RED ROCKET-X ships with a PCIe 6-pin to 6-pin Dual Y Power Splitter in case both of the power connectors in your Mac Pro are in use, or in case you do not have an extra PCIe 6-pin to 6-pin power cable.
  • Page 11 PCIe 6-pin to 6-pin Dual Y Power Splitter (included) to power connector B on the backplane board (this is the upper power connector that is closer to the optical drive). Connect the PCIe 6-pin to 6-pin Dual Y Power Splitter to the graphics card and the RED ROCKET-X in Steps 17-18.
  • Page 12 13. Angle the RED ROCKET-X so that the end with the DisplayPort connections is angled toward the upper right corner. 14. Insert the RED ROCKET-X into the system so that the metal bracket at the end with the DisplayPort connections clears the top.
  • Page 13 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 16. Line up the RED ROCKET-X connectors with slot 2, and then gently but firmly press the card into the slot, ensuring that the lip at the end slides between slot 2 and slot 3.
  • Page 14 CAUTION: Ensure that the HD-SDI slot filler or connectors DO NOT contact other components inside the computer. C. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed.
  • Page 15 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 20. Place the PCI bracket under the brace and tighten the two (2) thumbscrews to secure the RED ROCKET-X.

  • Page 16: Chapter 4: Install In A Thunderbolt Expansion Chassis

    If you plan on installing the RED ROCKET-X in a physical PCIe slot that is smaller than the connector at the bottom of the RED ROCKET-X, ensure that there is an opening at the end of the PCIe slot.
  • Page 17 7. Line up the RED ROCKET-X connectors with the slot that has the highest number of electrical PCIe lanes, and then gently but firmly press the card into the slot. For more information about choosing a slot, go to “Select a PCIe Slot”...
  • Page 18 Phillips #1 screwdriver. D. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed.
  • Page 19 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S E. Connect the SDI Out B cable on the HD-SDI slot filler to the SDI Out B connector on the RED ROCKET-X.

  • Page 20: Required Tool

    , ensure that you have the appropriate power connector or power cable ® adaptor to plug into the RED ROCKET-X 6-pin power connector. The 6-pin PCIe power cable that is included with the RED ROCKET-X is for Mac Pro installations only, and is not compatible with a Windows -based ®...

  • Page 21: Install Red Rocket-X And Hd-Sdi Slot Filler

    INSTALL RED ROCKET-X AND HD-SDI SLOT FILLER Since each Windows-based computer is different and highly customizable, the instructions in this section are general and cover the essential steps for installing a RED ROCKET-X and HD-SDI slot filler (optional) in a Windows-based computer.
  • Page 22 Remove Slot Bracket 8. Line up the RED ROCKET-X connectors with a PCIe x16 physical slot that provides at least 16 lanes (x16), and then gently but firmly press the card into the slot. If you installed the PC extender, ensure that the PC extender slides into the PCIe card holder.
  • Page 23 Phillips #1 screwdriver to install a screw that attaches the HD-SDI slot filler to the computer. D. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed.
  • Page 24 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S E. Connect the SDI Out B cable on the HD-SDI slot filler to the SDI Out B connector on the RED ROCKET-X.

  • Page 25: Chapter 6: Install Driver And Firmware

    ® To install the RED ROCKET-X driver on Mac OS X, follow the instructions below: 1. Ensure that you have already downloaded the RED ROCKET-X Installer. For more information about how to download the RED ROCKET-X Installer, go to “Download Driver and Firmware” on page 2.
  • Page 26 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 4. Click Continue. Click Continue The license agreement displays. 5. Read the license agreement and click Continue. Click Continue An additional confirmation window opens. COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...
  • Page 27 NOTE: Depending on your system, you may be required to enter your user name and password to begin installation. Click Install A window opens, notifying you that you must shut down your computer after the software finishes installing. COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...
  • Page 28 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 8. Click Continue Installation. Click Continue Installation A progress bar displays during the installation. Progress Bar Displays The message “Install Succeeded” displays when installation is complete. COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...
  • Page 29 INSTALL RED ROCKET-X DRIVER (WINDOWS) To install the RED ROCKET-X driver for a Windows-based computer, follow the instructions below: 1. Ensure that you have already downloaded the RED ROCKET-X Installer. For more information about how to download the RED ROCKET-X Installer, go to “Download Driver and Firmware”...
  • Page 30 8. Right-click Multimedia Video Controller and select Properties. Select Properties NOTE: Your Device Manager may display multiple instances of Multimedia Video Controller; you can select any of these instances. The Multimedia Video Controller Properties window opens. COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...
  • Page 31 9. Click Update Driver. Click Update Driver The Update Driver Software - Multimedia Video Controller window opens. 10. Click Browse my computer for driver software. Click Browse My Computer for Driver Software 11. Click Browse. COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...
  • Page 32 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 12. Select the RED_Rocket-x_Installer_vx.x.x > RED_Rocket-X_Windows > REDrocket-X_Driver_Win_vx.x.x.x folder. Select RED ROCKET Installer Folder 13. Click Next. Click Next COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...

  • Page 33: To Upgrade Red Rocket-X Firmware, Go To "Download Driver And Firmware"

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 14. If the Windows Security window opens, select the Always trust software from “RED.COM, Inc.” check box and click Install.

  • Page 34: Install And Upgrade Red Rocket-X Firmware

    To install the RED ROCKET-X driver, follow the instructions below: 1. Ensure that you have already installed the RED ROCKET-X hardware. 2. Ensure that you have already downloaded the RED ROCKET-X Installer. For more information about how to download the RED ROCKET-X Installer, go to “Download Driver and Firmware”...
  • Page 35 R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 8. Respond to the prompt to confirm which RED ROCKET-X cards to install: To upgrade one (1) RED ROCKET-X: Type Y and press Enter.

  • Page 36: Validate Red Rocket-X Installation

    After installation, verify that the computer recognizes the RED ROCKET-X. VALIDATE RED ROCKET-X INSTALLATION (MAC OS X) Follow the instructions below to ensure that your system recognizes the RED ROCKET-X: 1. Click the Apple icon and select About This Mac.
  • Page 37 The RED ROCKET-X is listed as one of the video cards. If you installed the RED ROCKET-X in a Thunderbolt expansion chassis, make sure that the Thunderbolt expansion chassis displays. Otherwise, ensure that the Thunderbolt expansion chassis is powered up and connected to your computer system.

  • Page 38: Click Start

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S VALIDATE RED ROCKET-X INSTALLATION (WINDOWS) Follow the instructions below to ensure that Device Manager recognizes the RED ROCKET-X: 1. Click Start.

  • Page 39: Select Properties

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 5. Expand Sound, video and game controllers. 6. Right-click RED ROCKET-X and select Properties. Select Properties The RED ROCKET-X Properties window opens. 7. View the properties of the RED ROCKET-X. View Properties COPYRIGHT © 2015 RED.COM, INC 955-0033, REV-E...

  • Page 40: Chapter 7: Set Up Red Rocket-X

    Show Rocket Error dialog on startup: Select this to display an error in the Status panel when the RED ROCKET-X is installed in a lane slower than a x16 slot. For example, if your RED ROCKET-X is installed in a Thunderbolt expansion chassis, you see this error because the majority of Thunderbolt expansion chassis do not have x16 slots.

  • Page 41: Set Up Video Out

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S SET UP VIDEO OUT With the RED ROCKET-X, you can perform video out in REDCINE-X PRO. At this time, you cannot perform video out with a third party application.

  • Page 42: Chapter 8: Troubleshoot Red Rocket-X

    ®  If the RED ROCKET-X is in a Thunderbolt expansion chassis, install the RED ROCKET-X in a Mac Pro ® tower instead of the Thunderbolt expansion chassis.  Use a different Non-Linear Editing (NLE) tool.

  • Page 43: Reduced Performance Over Thunderbolt

    EXPLANATION This is normal behavior for the RED ROCKET-X under Mac OS X and does not impact the performance of the RED ROCKET-X. To view the correct number of PCIe lanes, go to the RED ROCKET setup dialog window in REDCINE-X PRO.
  • Page 44 REDCINE-X PRO DOES NOT RECOGNIZE RED ROCKET-X IN THUNDERBOLT EXPANSION CHASSIS SYMPTOM A RED ROCKET-X is installed in a Thunderbolt expansion chassis that is connected to your Mac. The Mac recognizes the RED ROCKET-X but REDCINE-X PRO does not. POTENTIAL RESOLUTION 1.

  • Page 45: Appendix A: Technical Specifications

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S TECHNICAL SPECIFICATIONS TECHNICAL DATA CAUTION: The chassis of the computer system where the RED ROCKET-X is installed must be equipped with ® sufficient ventilation to ensure proper cooling.

  • Page 46: Supported Input Formats

    R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S SUPPORTED INPUT FORMATS The RED ROCKET-X supports all WEAPON , EPIC, SCARLET , and RED ONE formats.
  • Page 47 RED DIGITAL CINEMA COPYRIGHT© 2015 RED.COM, INC. All trademarks, trade names, logos, icons, images, written material, code and product names used in association with the accompanying product are the copyrights, trademarks or other intellectual property owned and controlled exclusively by RED.COM, INC.

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