Panasonic KX-TG7861NZ Operating Instructions Manual

Digital cordless answering system
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Model shown is KX-TG7861.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG7861_62NZ(en)_0121_ver003.pdf

Operating Instructions

Digital Cordless Answering System
Model No.
1
KX-TG7861NZ
KX-TG7862NZ
2013/01/21
9:48:14

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Summary of Contents for Panasonic KX-TG7861NZ

  • Page 1: Operating Instructions

    Model shown is KX-TG7861. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages using the base unit .............34 Model composition ........3 Listening to messages using the Accessory information ........3 handset ............34 Important Information Remote operation ........35 For your safety ..........5 Answering system settings ......37 Important safety instructions ......6 Voice Mail Service For best performance ........7 Voice mail service ........38...
  • Page 3: Introduction

    Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). R The suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG7861NZ/KX-TG7862NZ Accessory information Supplied accessories...
  • Page 4: Expanding Your Phone System

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 6: Important Safety Instructions

    Important Information – the handset batteries need recharging or thunderstorm is coming, we recommend have failed. that you: – there is a power failure. – Unplug the telephone line cord from the – the key lock feature is turned on. phone socket.
  • Page 7: For Best Performance

    R Operating the product near electrical Base unit location/avoiding noise appliances may cause interference. Move away from the electrical appliances. The base unit and other compatible Panasonic units use radio waves to communicate with Routine care each other. R For maximum coverage and noise-free...
  • Page 8: Specifications

    Important Information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Specifications R Standard: GAP (Generic Access Profile)
  • Page 9: Getting Started

    Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233AL. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226AL. To power outlet Press plug firmly. Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”...
  • Page 10: Note When Setting Up

    Getting Started Panasonic rechargeable batteries noted on Battery charging page 4, 6. R Wipe the battery ends ( ) with a dry Charge for about 7 hours. R When the batteries are fully charged, cloth. “Fully charged” is displayed. R Avoid touching the battery ends ( ) or the unit contacts.
  • Page 11: Controls

    Getting Started this case, place the handset on the base Receiver unit or charger and let it charge for at least Display 7 hours. MeN (Off/Power) MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset N (Noise reduction key) Charge contacts n Control type Soft keys...
  • Page 12: Display

    Getting Started Charge contacts Item Meaning Speaker “Greeting Only” is selected as the caller’s N (Locator) recording time. In this case, N (Erase) the answering system answers calls with a greeting N (Answer on) message and caller Answer on indicator messages are not recorded.
  • Page 13: Screen Saver Mode

    Getting Started This icon is displayed when the key finder Icon Action is registered. Allows you to edit phone This menu icon is displayed when the key numbers. (page 28) finder is not registered. Adds new entry. (page 20, 28) Displays the character entry mode for phonebook search.
  • Page 14: One Touch Eco Mode

    Getting Started Note: Date and time R When there is another cordless phone Important: nearby and it is in use, the base unit transmission power may not be reduced. R When you install the batteries for the first R Activating one touch eco mode reduces the time, the handset may prompt you to set range of the base unit in standby mode.
  • Page 15: Making/Answering Calls

    Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service.
  • Page 16: Useful Features During A Call

    Making/Answering Calls Note: MbN: Select the desired volume. R To change the recall/flash time, see MOKN a MeN page 24. Temporary handset ringer off For Call Waiting or Call Waiting While the handset is ringing for a call, you can Caller ID service users turn the ringer off temporarily by pressing M To use call waiting or Call Waiting Caller ID,...
  • Page 17: Key Lock

    Making/Answering Calls Press M N while talking. MbN: “Equalizer” a MOKN MbN: Select the desired setting. Press MOKN to exit. Note: R When this feature is turned on, displayed while talking. R Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise.
  • Page 18: Shared Phonebook

    Shared Phonebook Searching by first character Shared phonebook N (left soft key) or MFN ( The shared phonebook allows you to make R Change the character entry mode if calls without having to dial manually. Any necessary: handset registered to the base unit can use N a MbN: Select the character the shared phonebook.
  • Page 19: Chain Dial

    Shared Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
  • Page 20: Speed Dial

    Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 3) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display.
  • Page 21: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus N (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
  • Page 23 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume 0-6: Off-6 <6> #160 – Handset Ringer Volume 0-6: Off-6 <3> #G160 – – Base Unit *4, *5 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #217 Caller Barred Speed Dial – – #261 Eco Setup Transmission 1: <Normal> #725 2: Low Power Display Setup <Wallpaper1> #181 – Wallpaper 1: <On> 0: Off #198 – Clock 1: <Colour1> #182 –...
  • Page 25 Programming Main menu: “Caller List” Operation Code Viewing the caller list. #213 Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery Check – – Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset...
  • Page 26: Special Programming

    Programming If you register 2 or more key finders. *10 If you have 2 or more key finders. *11 You can set the handset display backlight while on charge. – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. *12 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.
  • Page 27: Night Mode

    Programming R If you want to make an outside call when After the selected amount of time passes, the the snooze function is activated, please handset rings. If you select “No Ringing”, stop the snooze function before making the the handset never rings during night mode. call.
  • Page 28 Programming caller list, you can store the area code which Storing unwanted callers you want the unit to delete automatically. You can store up to 30 phone numbers in the Example: You have stored the area code call barred list. “09”.
  • Page 29: Registering A Unit

    You can increase the signal range of the base N (right soft key) #130 unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on Base unit: page 4. Contact your Panasonic dealer for Press and hold M N for about 5 seconds, details.
  • Page 30 Programming Important: R Before registering the repeater to this base unit, you must turn the repeater mode on. R Do not use more than one repeater at a time. Setting the repeater mode N (right soft key) #138 MbN: Select the desired setting. a MOKN a MeN Note: R After turning the repeater mode on or off,...
  • Page 31: Caller Id Service

    Caller ID Service R If the unit is connected to a PBX system, caller information may not be properly Using Caller ID service received. Contact your PBX supplier. Important: R This unit is Caller ID compatible. To use Missed calls Caller ID features, you must subscribe to a If a call is not answered, the unit treats it as a Caller ID service.
  • Page 32 Caller ID Service Press MCN to search from the most recent Erasing all caller information call, or press MDN to search from the oldest call. MCN ( ) R You can see the detailed information N a MbN: “Yes” a MOKN a MeN about the caller by pressing M when in multiple display mode.
  • Page 33: Answering System

    Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M...
  • Page 34: Listening To Messages Using The Base Unit

    Answering System R If new messages have been recorded, the MbN: “Yes” a MOKN base unit plays back new messages. After a beep sounds, hold the handset R If there are no new messages, the base about 20 cm away and speak clearly into unit plays back all messages.
  • Page 35: Remote Operation

    Answering System If pressed within the first 5 seconds of a MbN: Select the desired item from the message, the previous message is message list. a M played except when playing back from R You can erase the selected message the message list.
  • Page 36: Remote Access Code

    Answering System Remote access code Remote commands A 3-digit remote access code must be entered You can press dial keys to access certain when operating the answering system answering system functions without waiting for remotely. This code prevents unauthorised the voice guidance to prompt you. parties from listening to your messages Operation remotely.
  • Page 37: Answering System Settings

    Answering System permanently or temporarily. Alternatively you can leave this service connected and Answering system settings change the “Number of Rings” to a shorter duration on your unit so your unit’s Number of rings before the unit answering machine can pick up the call prior to the service provided by your service answers a call provider/telephone company.
  • Page 38: Voice Mail Service

    Voice Mail Service Voice mail service To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your...
  • Page 39: Intercom/Locator

    Intercom/Locator MbN: “Intercom” a MOKN Intercom MbN: Select the desired unit. a MOKN Intercom calls can be made between Wait for the paged party to answer. handsets. R If the paged party does not answer, press M N to return to the outside call. Note: To complete the transfer: R When paging the handset, the paged...
  • Page 40: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 40). – Press MFN or MEN to move the cursor left or right. –...
  • Page 41 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( TG7861_62NZ(en)_0121_ver003.pdf 2013/01/21 9:48:17...
  • Page 42: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again.
  • Page 43: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not...
  • Page 44 Useful Information Problem Cause/solution I cannot register a R The maximum number of handsets (6) is already registered to handset to a base unit. the base unit. Cancel unused handset registrations from the base unit (page 29). R You entered the wrong PIN. If you forget your PIN, contact an authorised service centre.
  • Page 45 Useful Information Problem Cause/solution I cannot make a call. R If you are using a BT double adaptor to connect the unit, remove the adaptor and connect the unit to the phone wall socket directly. If the unit operates properly, check or replace the adaptor.
  • Page 46 Useful Information Problem Cause/solution I cannot operate the R The remote access code is not set. Set the remote access code answering system (page 36). remotely. R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 36).
  • Page 47: Warranty

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...
  • Page 48: Index

    Index Registration: 29 Hold: 16 Index Incoming call barring: 27 Intercom: 39 Additional handsets: 29 Key finder: 23, 25 Alarm: 26 Key lock: 17 Answering calls: 15 Keytones: 24 Answering system: 33 Call screening: 33 Making calls: 15 Erasing messages: 34, 35, 36 Missed calls: 31 Greeting message: 33 Mute: 16...
  • Page 49 Notes TG7861_62NZ(en)_0121_ver003.pdf 2013/01/21 9:48:17...
  • Page 50 Notes TG7861_62NZ(en)_0121_ver003.pdf 2013/01/21 9:48:17...
  • Page 51 Notes TG7861_62NZ(en)_0121_ver003.pdf 2013/01/21 9:48:17...
  • Page 52 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2013 *PNQX5890ZA* *PNQX5890ZA* PNQX5890ZA TT0113YK0 (E) TG7861_62NZ(en)_0121_ver003.pdf...

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