Troubleshooting - Jenn-Air W10242571C Use And Care Manual

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Trash is not compacting
Is the drawer less than half-full? Drawer must be more than
half full before trash is compacted. The ram stops 7"
(178 mm) from the bottom of the drawer.
Your compactor won't operate
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Is the drawer completely closed? Is the drawer latch
locked? Close the drawer firmly and start the compactor
again. Be sure the latch is locked.
Is the Key-Knob turned to ON? Turn the Key-Knob to ON.
See "Starting Your Compactor."
Did you press the foot-actuated start button? See
"Starting Your Compactor."
The drawer won't open
Is the Compress Cycle engaged? Drawer remains LOCKED
until you reset by engaging the foot-actuated Start button.
Turn the compress Cycle off by pushing the Compress switch
to OFF.
Is the drawer latch open? Push on the drawer front in an
attempt to raise the ram. Be sure the latch is locked.
Is the ram all the way up? Drawer will open only when ram is
fully raised. Engage the foot-actuated Start button. See
"Starting your compactor."
There is not enough compaction or force
Do you use the Compress cycle frequently enough?
Compacting works best when the Compress cycle is used.
Keep trash compressed for a minimum of 30 minutes.

TROUBLESHOOTING

Bottles don't break
Factors that affect bottle breakage: Bottles will not break
every time. The thickness of the bottle's glass and the
content of the trash load below it may keep the bottle from
breaking.
The compactor keeps running
Is the latch locked? Push on the drawer front to attempt to
engage the drawer monitor switch. Open drawer and be sure
the latch is locked.
Did the foot actuated Start switch not engage? Is the
lever that pushes the Start switch in been bent? Push on
the lever to stop the compactor. If needed, bend the lever
back into position.
Is there debris in the drawer area? This will cause the door
to disengage from the drawer monitor switch causing the
compactor to keep running. This can also prevent the
compactor from starting.
The drawer is hitting the cabinet
Is there ¹⁄₈" (3.2mm) clearance on either side? The cabinet
opening should be 15¼" (38.7cm) minimum.
Has the compactor been installed more towards one side
of the cabinet? Center the compactor in the cabinet.
The compactor is moving during operation.
Are the retaining brackets installed to the cabinet? See
"Countertop Mounting" or "Cabinet-front Mounting".
The drawer is wobbly
Is the latch locked? An unlatched door will be quite wobbly.
By design, the front door will wobble slightly.
The compactor is noisy
The noise could be normal operation: The compactor is
driven by a steel chain and steel sprockets.
Is the fan on? The fan will make a humming noise when on.
Set the Air Filter switch to OFF to turn the fan off.
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