Troubleshooting
What to do if...
The phone
doesn't work at
all (no lights, no
dial tone)
No dial tone
• Check the power and phone connections. Is the
power cable plugged in at both ends? Phone
cable?
• Check the battery. Is it charged? Does it fit
properly?
• Check the items listed above.
• Move closer to the base.
• Verify dial tone using another phone. If you have
no dial tone on that phone, contact your phone
company.
• Disconnect the phone and reconnect it at a
different phone and power outlet.
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