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Aztech Singtel FG7009GR Quick Installation Manual
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Aztech Singtel FG7009GR Quick Installation Manual

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FG7009GR(AC)
WIRELESS ROUTER
Quick Installation Guide

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Summary of Contents for Aztech Singtel FG7009GR

  • Page 1 FG7009GR(AC) WIRELESS ROUTER Quick Installation Guide...

  • Page 2: Table Of Contents

    Contents STEP 1: Equipment Check STEP BroadBand Connection Settings for Fibre STEP Dual Band Wireless Connectivity via PC/Laptops STEP Dual Band Wireless Connectivity via Mobile Devices Welcome to your free exPress Portal Technical Support Contact Numbers...

  • Page 3: Step 1: Equipment Check

    Dear Customer, this guide has been prepared to help you to install SingNet BroadBand service and mio Voice services. STEP 1: Equipment Check The following items are pre-packaged in your Wireless Router. Note: Existing Singnet BroadBand, mio Plan or mio Home subscribers should already have these items connected to their Wireless Router.

  • Page 4: Step 2: Broadband Connection Settings For Fibre

    STEP 2: BroadBand Connection Settings for Fibre Connect Wireless Router’s “BROADBAND” Port to the ONT’s “LAN 1” Port highlighted in Yellow using the Ethernet Cable (RJ45) Note: Switch off the ONT’s power before you proceed to do the set up. For mio TV Set-Top-Box, personal computer or laptop, please connect it to the “LOCAL ETHERNET”...

  • Page 5: Step 3: Dual Band Wireless Connectivity Via Pc/Laptops

    STEP 3: Dual Band Wireless Connectivity via PC/Laptops Section A: Your 2.4GHz and 5.0GHz Wireless Bands Please take note of two numerical codes which are your Network names (for 2.4GHz and 5.0GHz) and Key with this diagram as a guide. You may fill in these details on the box below for future reference.
  • Page 6 To connect to the 2.4GHz/5.0GHz Wireless Bands: On the right hand corner of the task bar, click on the wireless network icon like the one on the left You will see a window of the available networks. Locate and select your own wireless network e.g.
  • Page 7 If you are using Windows XP Section B: Double click on the wireless icon on your task bar. You should see the available wireless networks, if you are prompted to use another wireless manager, please refer to section F. Double click the Network Name of your wireless network e.g.
  • Page 8 If you are using Windows Vista Section C: In Windows Vista, Click on the Start button. Click on Connect To. You will see the screen on the left. Under the Show drop down list, select “Wireless”.
  • Page 9 Find the Network Name of your wireless network e.g. SINGTEL(5G)-8992. Note: Please refer to section A if you are unsure of your Network Name or try refreshing your Network list if you cannot see it. Click on the Connect button. Please wait while your computer tries to connect to the Wireless Router.
  • Page 10 Please wait while your computer authenticates your wireless network. Your wireless connection succesfully configured when you see the screen on the left. Make sure that “Save this network” is selected. Note: This option will save your Network Key. If you do not enable this option, you will always be prompted to enter the key.
  • Page 11 If you are using Windows 7 Section D: On the right hand side of the task bar, click on the wireless network icon like the one on the left. You will see a window of the available networks, locate and select your own wireless network e.g.
  • Page 12 On the Select Network Location click on “Home Network”. Click on the“Close” button to complete the setup and close the window. You will see the wireless icon on the taskbar, like the one on the left, once the wireless is successfully connected.
  • Page 13 If you are using Windows 8 Section E: Move your mouse cursor to the lower right corner of the screen. The Charms Bar will appear. Click Settings and then click the WiFi icon. From the list, click to select your own wireless network (e.g .
  • Page 14 If you are prompted to turn on sharing, choose “Yes, turn on sharing and connect to devices”. You will see the wireless icon on the Networks bar, like the one on the left once the wireless connection is successful. For Other Wireless Managers Section F: Configuration of most Wireless Managers requires your Network Name and Key.

  • Page 15: Step 4: Dual Band Wireless Connectivity Via Mobile Devices

    STEP 4: Dual Band Wireless Connectivity via Mobile Devices Connecting to new SSID on Android Section A: Devices For Android devices, kindly follow the instructions below in connecting to 2.4GHz or 5.0GHz wireless SSIDs. Go to Settings page. Click on the Wi-Fi tab.
  • Page 16 Connecting to new SSIDs on iOS Section B: Devices Go to the settings page and click on the Wi-Fi tab. A list of network will be shown. Two SSIDs will appear on the network list if your device supports dual band.
  • Page 17 FREQUENTLY ASKED QUESTIONS FOR DUAL BAND WIRELESS ROUTER What is a Dual Band Wireless Router? Unlike the Single Band wireless router which utilizes only the 2.4GHz frequency, the Dual Band wireless router uses both 2.4Ghz and 5.0GHz wireless frequencies and provides users with a better surfing experience due to high speed performance achieved on the 5.0GHz frequency.
  • Page 18 Does the Dual Band Wireless Router offer better speed performance and wireless coverage? The Dual Band wireless router will provide better wireless speed performance of up to 110Mbps, compared to single band wireless router, which is up to 70Mbps. Do note that, as the 5.0GHz SSID is operating at a higher frequency, the 5.0GHz signals will have a smaller coverage than their 2.4GHz counterparts.
  • Page 19 Important Tips: Remember the Network Name (SSID) and Network Key of the wireless setup. For more information, please refer to Step 3- Section A - Your 2.4Ghz and 5.0GHz Wireless Bands. Please note that your Network Name (SSID) and Network Key may not be the same if you have changed your wireless settings. Please place the Wireless Router on a flat surface and ensure the following: It is not near blockades such as building structure and natural or artificial barriers.

  • Page 20: Welcome To Your Free Express Portal

    Welcome to your FREE exPRESS Portal Stay close to the people and memories that matter most to you. Visit express.singtel.com and log in with your SingNet email and password. Your Home Screen – Play and discover new possibilities Once logged in, you will see the screen below, with the available services shown.
  • Page 21 Store & Share Now, all Singtel BroadBand customers get FREE 2GB Store & Share storage. Fibre BroadBand customers get FREE 10GB Store & Share. Access or share your photos, videos, music and documents online from anywhere at anytime. With Singtel Store & Share, you can easily synchronize all your files and backup your mobile contacts to the cloud.

  • Page 22: Technical Support Contact Numbers

    Technical Support Contact Numbers Customer Care Technical Helpdesk Hotline: Service Center Address: 1688 (Consumer) 31 Ubi Road 1, Aztech Building Lobby A #01-05 Technical Helpdesk Hotline: Singapore 408694 1606 (SME) Select 1-> Option 2 -> Option 2 Hotline: 6594 2297 Email: support@aztech.com...
  • Page 24 Copyright © 2015 Singapore Telecommunications (CRN: 199201624D) and SingNet Pte Ltd (CRN: 199802130W). All rights reserved.

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