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You can solve many common wine cellar problems easily, saving you the cost of
a possible service call. Try the suggestion below to see if you can solve the
problem before contacting Vinotemp at info@vinotemp.com.
PROBLEM
Wine cooler does not
operate
Fan is always running
Unit has no power
The interior
temperature does not
seem correct
Vibrations
Power is on, but the
unit will not cool
The door will not close
properly.
10
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
• The unit may not be plugged in to the wall outlet.
• Make sure the wall outlet is functioning properly.
Test it by plugging in another appliance into the
same outlet.
• This is simply a function of the cooling system. The
lower the temperature setting, the more the fan will
run. If the room is warmer than 90°F (32°C), it will
run more.
• The unit has been designed to run continuously
when operating at the lower temperatures.
• Check the wall outlet for power. Make sure the
outlet is not controlled by a wall switch.
• Make sure the cooling vents are not obstructed.
• The room may be too hot. If the ambient
temperature is 90°F (32°C) or higher, the unit can
have difficulty chilling adequately on the white wine
setting.
• When using the unit for the first time, it can take up
to 24 hours to reach the desired temperature.
• Check to assure that the wine cooler is level.
• Make sure there are at least 3 to 5 bottles in the
unit. Allow at least 24 hours for the internal
temperature to adjust.
• If the room temperature is above 90°F (32°C), the
unit will not get below 51°F (11°C). Humidity does
not affect the cooling ability of the unit.
• To achieve accurate temperature control, the unit
should not be installed in any of the following
locations:
• In a sunny place
• In a room with poor air circulation such as a garage
near another heat-producing appliance such as a
dishwasher, over or refrigerator.
• With an outlet shared with a refrigerator, as the
refrigerator will drain power from the wine cellar.
• In a cabinet or closet.
• Make sure the cooling vents are not obstructed.
• The wine cellar is not on a level surface.
• The racks are out of position.
• Some bottles inside the unit may be too long.
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