Trouble Shooting - TGA sonet Operating Instructions And Owner's Handbook

violet light can also reduce the life of the upholstery coating material. This is a normal ageing process and
cannot be guaranteed (see exclusion in the Warranty Terms section).
Bodywork: The bodywork on your Sonet can be lightly washed with clean soapy water. Car polish can be
used to keep the paint and bodywork in pristine condition. Do not use abrasive cleaners or strong
detergents as this will fade the colour.
CAUTION: Do not hose down your Sonet. Water could be forced into the electronics and cause permanent
damage.
DO NOT store your Sonet in damp conditions. This may affect the electronics if left for very long periods of
time.
Electronics: Servicing of the drive electronics and charger should only be carried out by your local TGA
service dealer. These units are sealed and should not be opened. BROKEN SEALS WILL VOID YOUR
WARRANTY.
DO NOT operate your Sonet in extreme weather conditions i.e. very heavy rain. DO NOT drive through
deep water. This could damage the main electronic controller or the electronics.
Motor Brakes: If the motor brakes are functioning correctly, you will not be able to push your machine
when it is switched off or switched on with the speed control throttle in the neutral position.
If your machine can be pushed when as described above, the motor brake(s) may be faulty. Do not use the
scooter and contact your TGA dealer.
SAFETY NOTE: For your own safety, we recommend that you check the function of your brakes prior to
every journey.
Driving Brake: When you drive your Sonet and let go of the speed control throttle, it should reduce speed
very quickly. If you notice a change in the normal driving/slowing condition and your Sonet does not slow
down quickly please do not use your machine and contact your TGA dealer.
Batteries: Keep your batteries well charged (see Battery Charging section). Keep batteries clean and in a dry
frost-proof place. Keep battery terminals tight.
IMPORTANT: It is not possible to predict the life expectancy of your batteries. This is mainly due to different
workloads a battery can be subjected to.
Some Sonet users will use their scooter every day and for long periods of time. Their batteries will receive a
near total and regular discharge and the life of their batteries will be short (12 months or less in some cases).
Other Sonet users will use their vehicles less frequently, putting their batteries through a less demanding
discharge lifestyle. These batteries will probably have a longer life (12 to 24 months or longer).
When you need to replace the batteries, always insist on the model fitted as standard equipment to your
Sonet. If In doubt, consult with your local TGA authorized dealer

13. Trouble Shooting

1. Your Sonet will not start:

Check it has not gone into sleep mode. Switch off, leave for a few minutes and try again.

Make sure that the key switch is turned on. If it is, the battery condition gauge will be operating. If it
is showing empty – recharge batteries.
2. The battery condition gauge fails to operate when the key switch is in the on position, check the following:

Make sure the battery charger is not plugged to the wall outlet, this will prevent drive. Check brake
release is not disengaged.

Check the battery connectors, battery terminal condition.

If none of the above contact your Sonet Dealer.
3. If your Sonet does not slow down or the variable speed control does not work:

Turn off the power on key switch.

Inform your authorised TGA dealer.
4. The Sonet stops and will not restart.

Check the overload switch, which can be reset by simply push the button in (see 8. Safety Overload
Switch).
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