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CompleteVersion.book Page 98 Friday, October 26, 2001 4:45 PM
Problem
Possible cause
• SIM card is out of order.
SIM card
error
• SIM card is not inserted
properly.
• SIM card contacts are
dirty.
• SIM card is invalid.
Unable to
connect to
• You are away from the
the network
GSM service area.
• Poor signal.
• Your network service
Unable to
provider doesn't support
send a
this service.
message
• You have activated fixed
Unable to
dial function.
make a call
• You have entered a
Wrong PIN
wrong PIN three times in
a row.
• The battery or charger is
Unable to
out of order.
charge the
• The phone temperature
battery
goes under 5 C or above
40 C.
• Poor connection.
• The Phone Book memory
Unable to
is full.
input data
into the
Phone Book
98
Problems and Solutions
Solution
Send it to your network
operator for test.
Insert SIM card correctly.
Clean the SIM card contacts
using a soft, dry cloth.
Contact your network
operator.
Check the service area with
your network operator.
Move to another place
where signal can be
received properly.
Contact your network
operator.
Cancel fixed dial function.
Contact your network
operator, or use the PUK
code of the SIM card if
provided by your network
operator.
Contact your dealer.
Change the charging
environment.
Check if all connectors are
connected properly.
Delete some data from the
Phone Book.
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