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Level 1 and 2
Service Manual
V1.0

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Summary of Contents for Motorola T189

  • Page 1 Level 1 and 2 Service Manual V1.0...
  • Page 2: Table Of Contents

    CONTENTS Page Number SECTION 1: GENERAL 1.1 Introduction 1.2 Motorola service policy for T189 in warranty 1.3 General Safety Information SECTION 2: T189 DESCRIPTION 2.1 Specifications of T189 2.2 T189 Overview 2.3 Connector Pinout 2.4 Talk time, Weight and Volume Matrix SECTION 3: FEATURE LIST 3.1 List of Features available...
  • Page 3 2.1 Specifications of T189 General Function Specification Frequency Range GSM 880-915 MHz TX (with EGSM) 925-960 MHz RX (with EGSM) Frequency Range DCS 1710-1785 MHz Tx 1805-1880 MHz Rx Channel Spacing 200 kHz Channels 174 GSM/374 DCS carriers with 8 channels per...
  • Page 4: T189 Overview

    Class 1 bits = 182 bits. Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 k bps 2.2 T189 Overview The T189 will incorporate many new features that were, in the past unavailable to the low cost products. These are: .Alarm Vibrator...
  • Page 5 Fig 2.1 Mechanical pictorial Overview Lens Keypad Antenna Vol Up / Down Speaker Ports Headset Connector...
  • Page 6 Screw Locations Antenna SIM Slot Batt Auxiliary RF Contacts Test Port...
  • Page 7 Antenna Volume Battery Buttons Cover Headset Adapter Antenna...
  • Page 8: Connector Pinout

    2.3 Connector Pinout 2.4 Talk Times, Weight, Dimensions and Volume Matrix Volume Weight Talk Time Standby Dimensions With (cubic (grams) (minutes) time (mm) Battery (hours) type: >=150-210 100-200 108mmx43mmx23.5mm 580mAh (Leap Slim Battery Lion Battery...
  • Page 9: Section 3: Feature List

    SECTION 3: FEATURE LIST...
  • Page 10 Personal Numbers Find Entry Enter Name 1.Call Number by Name 2.Modify Name or number 3.Erase name and number Find Entry Enter Location By Location Add Entry Check Capacity 1.No memory restrictions Prevent access 2.To SIM card memory Last Ten Calls 1.Last Calls made 1.Call Number 2.Time and Date...
  • Page 11 Tower of Hanoi New Game Saved Game Best Score Bricks New Game Saved Game Best Score Baccarat New Game Saved Game Best Score...
  • Page 12 Set Alarm One Time Daily Weekly Mon-Fri Mon-Sat Show Alarm Disable Alarm Edit Alarm Go To Next Alarm...
  • Page 14 Call Voicemail Received messages Go to Next message Delete Message Return Call 1.Send Message Edit Message 2.Store Message Reply to message Delete all messages Go to next message Outgoing Messages Send message 1.Send message Edit message 2.Store message Delete message Cell broadcast 1.Channel Index 2.Delete all channels...
  • Page 15: Phone Book

    Line 1 Line 2 Select phone line Adjust Ring volume Standard Tone Set Ringer Tone Music Tone Set Ringer Tone 2 1.On 2.Off Ringer on or Off Phone Lock Automatic Lock 1.On 2.Off Lock Now Adjust Contrast Change Unlock mode Change SIM PIN2 Code 1.On 2.Off...
  • Page 16 Continue from previous page Set Alarm Ringer Tone 1.On 2.Off Standard Tone Set Message Alarm Tone Music Tone Set Time and Date Set Time Set Date Show Time And Date Set Time Format...
  • Page 19: Section 4: Disassembly &Parts

    SECTION 4: DISASSEMBLY &PARTS...
  • Page 20: Dissasembly Introduction

    4.1 Disassembly Introduction The T189 is held together by 6 screws, 2 uppermost and 4 within the battery casing. Ensure care is taken when removing the LCD from the main PCB as the flex is very delicate and can be easily damaged.
  • Page 21 Remove battery door Remove Batteries by pressing down on latch and pulling back Remove antenna by Unscrew 6 retaining screws using T6 Torx driver rotating anti-clockwise find screw locations on page 4...
  • Page 22 Slide plastic tool in between Remove rear front housing from unit. housing and PCB and prise PCB out. Remove the rubber side Remove Keypad panels unit.
  • Page 23 Remove alert speaker Carefully prise display from front housing from main board by releasing catches on each side of LCD frame Carefully lift the flip of the ZIF connector and remove the flex Note: The flex is very fragile.
  • Page 24: Exploded Parts Diagram

    4.5 Exploded Parts Diagram...
  • Page 26: Replacement Parts

    4.5Replacement Parts Front Housing Rear Housing Battery cover Vibrator Antenna Number Keypad Mylar Dome LCD ASSY LCD Lens Mic & Grommet Speaker earpiece Side Key Power Key Screw...
  • Page 27: Section 5: Sim Cards And Security

    SECURITY 5.1 Manual Test Mode The GSM Motorola T189 is equipped with a manual test mode capability. This capability allows service personnel to take control of the unit, and by entering certain keypad commands, make the unit performs desired functions.
  • Page 28: Live Sim Card

    • All information required by the network provider to provide use to the network 5.3 Personality Transfer No personality transfer available on this product. 5.4 GSM Test Commands This is a list of Level 1 and 2 Test commands available to T189 Table 5.1 Test commands Key Sequence Test Function/Name...
  • Page 29: Identity And Security

    The mechanical Serial Number (MSN) is an individual unit identity number and will remain with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola’s EPPRS system. The MSN is divided into 4 sections.
  • Page 30 Some other label number configurations that will be present will be: -XCVR NUMBER: Identifies type of product. i.e. T189 (Usually SWF number) PACKAGE NUMBER: Determines type of equipment, mode in which it was shipped and language...
  • Page 31: Section 6: Repair & Test Procedures

    SECTION 6: REPAIR AND TEST PROCEDURES...
  • Page 32: Repair Introduction

    6.1 Repair Introduction The T189 is divided into 3 main sections when it comes to part replacability: The Flip which contains the speaker,battery connections, RTC battery and Vibrator. The housings that contain the main PCB which contains RF / Logic circuitry. The third component is the the keypad and Display Assy. If the RF / Logic board is required to be changed then a full service tranceiver should be ordered as there is no replacement PCB available.
  • Page 33: Repair Chart

    6.4 Repair Chart Table 2. GSM T189 Cellular Telephone: Troubleshooting and Repair Chart. (Assembly Replacement Level). SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY Personal telephone will not turn on or Battery pack either Replace batteries with known good cells. stay on...
  • Page 34 correct, If Ok rebuild unit with new Display assembly. If display assembly is not at fault proceed to Logic/RF Board Replace Logic/RF Assembly (refer to Assembly symptom 1c). Defective. Verify that the fault has been cleared and Re-assemble the unit with the new PCB.
  • Page 35 SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 4. Incoming call alert transducer a) Faulty alert Transducer Replace Alert Transducer from rear audio, distorted or volume is too housing refer to low. disassembly procedure.If not Alert then proceed to b) b)Main RF / Logic PCB Replace Logic/RF Board Assembly (refer defective symptom 1c).
  • Page 36: Software Upgrade

    1c). Verify that the fault has been cleared and Re-assemble the unit with the new PCB. 7. Personal telephone will not a) SIM card defective recognize/accept SIM card Initially check that the contacts on the card are not dirty. Clean if necessary, and check if fault has been eliminated.
  • Page 37: Flexing

    For information on setting up and equipment required for the flashing of software, contact should be made with the local technical support engineer. 6.6 Flexing For information on setting up and equipment for flexing, contact should be made with the local technical support engineer.
  • Page 38: Section 8: Sales Models

    SECTION 8: SALES MODELS (TBD)
  • Page 39: Section 9: Glossary Of Terms

    SECTION 9: GLOSSARY OF TERMS...
  • Page 40: List Of Abbreviations

    9.1 List of Abbreviations Those marked ** are Motorola specific abbreviations. A Interface Interface between MSC and BSS A3 Authentication algorithm A5 Stream cipher algorithm A8 ciphering key generating algorithm AB Access Burst A-bis Interface between BSC and BTS ACCH Associated Control Channel...
  • Page 41 CONF Conference Call add on CSPDN Circuit Switched Public Data Network CUG Closed User Group CW Call Waiting DB Dummy Burst DBS Distributed Base Station ** DCCH Dedicated Control Channel DET Detach DFE Decision Feedback Equalizer DISC Disconnect DL Data Link (layer) Dm Control Channel (ISDN terminology applied to mobile service) Dm Signaling channel Dp Dialed Pulse...
  • Page 42 I Information (frames) IA5 International Alphanumeric 5 ID Identification IMEI International Mobile Equipment Identity IMM Immediate assignment message IMSI International Mobile Subscriber Identity IN Intelligent Network INDY Iridium 9500 handset ISC International Switching Center ISU Iridium Subscriber Unit ISDN Integrated Services Digital Network ISUP ISDN User Part IWF Interworking Function Kc ciphering Key...
  • Page 43 NE Network Elements NET Norme European de Telecommunications NM Network Management NHC Network Management Center O&M Operations and Maintenance OACSU Off Air Call Set-Up OCB Outgoing Calls Barred OMAP Operations and Maintenance Application Part (previously was OAMP) OMC Operations and Maintenance Center OMCR Operations and Maintenance Center -Radio Part OMCS Operations and Maintenance Center -Switch Part OTA Over The Air Programming...
  • Page 44 SND SeND SP Signaling Point SRES Signed RESponse (authentication) SS Supplementary Service SS System Simulator STP Signaling Transfer Point SYSGEN SYStem GENeration TA Terminal Adapter TA Timing Advance TCAP Transaction Capabilities Application Part TCH Traffic Channel TCH/F A full rate TCH TCH/FS A full rate speech TCH TCH/HS A half rate speech TCH TCP Transmission Control Protocol...
  • Page 45 Shan Shan DUAL BAND DUAL BAND...
  • Page 46 Shan Shan DUAL BAND DUAL BAND...
  • Page 47 Shan Shan Product Features Product Features Platform multiple forms/looks Dual band CSM900/1800 Full matrix 96x64 graphics display with 13 soft icons Integrated headset jack Side Mounted Volume Switches SIM toolkit Microbrowser (UP 3.1 ) Capable...
  • Page 48 Shan Shan Product Features Product Features Size 108mm x42 mm x18 mm ( 120 cc ) Weight 120 g Talk Time 150--210 min Standby 100 --200hours...
  • Page 49 Shan Shan Design Approach Design Approach 3.6 V Platform 3.6 V LDMOS PA Application VCO Modules Front End IC No Accessory Connector Stacked Flash Memory/SRAM Individual Battery Cells vs.. Battery Pack Leap charge circuit...
  • Page 50 Shan Shan The main updates based on shark The main updates based on shark Phone Book: 100 phone memory, SIM card memory (20+) Leap charging circuitry and software. Clock/Alarm with battery backup. Vibrator. MMI refreshment Butt-plug circuitry migration from Leap WAP removed...
  • Page 51 Shan Shan The main updates based on shark The main updates based on shark WAP removed Games Calculator (To be confirmed) Edit / Send Ringer Tone via SMS SMS with CLI No personalized banners No quick access key (cd928 type keyboard)
  • Page 52 Shan Shan DISASSEMBLY DISASSEMBLY Remove battery door Remove the three by pressing down on batteries clip and pulling back...
  • Page 53 Shan Shan DISASSEMBLY DISASSEMBLY Press down and pull Unscrew all 6 screws SIM card lid to right and lift. For removing pull horizontally to the left.
  • Page 54 Shan Shan DISASSEMBLY DISASSEMBLY Lift off back housing Prise off alert from back housing...
  • Page 55 Shan Shan DISASSEMBLY DISASSEMBLY Unscrew Antenna and Lift PCB out of front remove housing...
  • Page 56 Shan Shan DISASSEMBLY DISASSEMBLY Remove Side Grip Remove keypad from from front housing front housing...
  • Page 57 Shan Shan DISASSEMBLY DISASSEMBLY Unclip display board latches at both sides of PCB and detach carefully...
  • Page 58 Shan Shan DISASSEMBLY DISASSEMBLY Lift hinge from ZIF connector and remove carefully flex-print...
  • Page 59 Shan Shan DISASSEMBLY DISASSEMBLY bottom side top side...
  • Page 60 Shan Shan Y200, 26Mhz crystal J604 Battery CONN U301 TX VCO U200, Magic IC J803 SIN CONN J600 Ext CONN Q370 TPA U701 Flash ROM U702 U900 J300 U350 SRAM GCAPE RF CONN U800 White Cap...
  • Page 61 Shan Shan U432 Front end IC J510 FL472 Buzzer Filter FL490 J50504 400Mhz U905 Headset Jack Filter U253 3 U253 J902 Back up RX VCO Display CONN battery...
  • Page 62 Taishan level 3 debug issue30/11/2000 Dual Band Taishan Dual band level 3 debug Version: 1.0 Prepared by Tony Zhang Date: Nov , 30 , 2000 Approved by _____________________ Total Pages: 19 MOTOROLA INTERNAL USE ONLY...
  • Page 63 Shark level 3 debug issue31/11/2000 REVISION HISTORY Version Date Name Reason 23/12/1999 Fabrizio Alba First release MOTOROLA INTERNAL USE ONLY...
  • Page 64 "on works pag.11 correctly? Does keypad Go to " no works keypad " on correctly? pag.12 Does phone shows "phone ON FUTURE failure see supplier ? go to " 1 " PAG 02 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 1...
  • Page 65 Are audio TX & RX TX/RX audio working correctly on on headset " headset? on pag.14/15 Does internal charger and Go to No charger page 16 vibrator work correctly ? no vibrator page 17 Not fault found - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 2...
  • Page 66 C919 & C213. L220 ? Finally check on C215 for "RF_V2 " voltage = 2,8 V presence and for " RF_V1 "voltage = 2,8 V on Go to " 2 " C217. on pag. 03 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 3...
  • Page 67 Is CE2 , ram ic Check for U702 chip select power supplies present on TP SR_VCC on C701 , 825 and CE3 on R722, if not ok TP 826 ? replace U900 , else replace U701. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 4...
  • Page 68 Does RX ACQ signal works correct whenever Check you digit 450062# test U200 for command , check this on faulty TP "RX_ACQ"? See receiver timing below Problem could be U800,try to resolder it,after replace component. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 5...
  • Page 69 U800,RX_EN comes from C472,C473,L471. RX_DCS*GSM see on Q160 REPLACE U800 , -5Vcc comes from for DCS C482 , V_tuning,on pin 1, see R221,U200. FL470 U903 C483 , L481 SEE U432 DIAGRAM ON PAG.18 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 6...
  • Page 70 CP TX check for this Q310 , Q311 , U100. U310 , U200 , R305 , R306 , R307. -5V cc see U903 DM_CS , TX_EN , they comes from U800 TX_EN , RX_EN comes V1_SW comes from Q913 from U800 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 7...
  • Page 71 , R300 base = DM_CS se on R326 , it comes from U 800 else be sure to have correct RF signal on U301 pin 1 ,if not ok go to " C " on page 07. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 8...
  • Page 72 TX KEY see on TP 209 DM_CS see on TP 208. RF_IN NOTE: REFER DIAGRAMS BELOW & on pag. 10 FOR TIMING TX. U350 PAC_EN DET_SW TX_KEY OUT TX POWER CONTROL ON U200 IC - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 9...
  • Page 73 , has not dry joint and is not damaged . If all is ok NO TX at correct level ; compare them with a replace it . If problem is still the same send BOARD IN htc. GSM/DCS good pcb MODULUS 2 TX TIMING on U200 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 10...
  • Page 74 BKLT_EN = 2,7 Vcc , in this way on led's chatode there must be 1 V , if not ok check for R520 presence ,else replace Q907 Replace the faulty - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 11...
  • Page 75 Check CR510 , C1723 , C1722 , C933 for missing , dry joint or faulty. Finally, only if you have not any issue on audio speaker, problem could be U900. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 12...
  • Page 76 TP830 TX DATA J511=tone ? TP829 VFSRX at 8KHz. If all is ok replace U900 ,else problem could be U800. Check for faulty , missing or dry joint on: R517 ,R518 , R519 ,CR500. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 13...
  • Page 77 _L500 , C1520 , C510 , C931 , R930 , C927 , R928 , L928 for same issues. _Mic_bias = 1 Vcc presence on C931, if not correct ,check R957 for missing ,dry joint or unsoldered issues. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 14...
  • Page 78 HEAD_INT " line faulty,check for this VR977 , R977 , L1004 ,J504. Check for missing , dry joint or unsoldered issues on: R1506 , C611 , R961 , C951 , C952 , L1005 , J504. - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 15...
  • Page 79 Faulty and J604 voltage on pin4 of J604 NOTE1. NOTE1 : check if any components mentioned are Check for intermittent correctly positioned , have not dry joint and aren't problem. not phisically damaged . Page 16 - MOTOROLA CONFIDENTIAL PROPRIETARY -...
  • Page 80 Check U501 (there must be about 1,3Volt on pin4) and J5001/2 contacts. NOTE1 : check if any components mentioned are correctly positioned , have not dry joint and aren't not phisically damaged . Page 17 - MOTOROLA CONFIDENTIAL PROPRIETARY -...
  • Page 81 Dual band Taishan level 3 debug rev 1.0 lunedµ 20 dicembre 1999 NO POWER UP See timing sequence TIMING below for no power SEQUENCE up issues on pag.03 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 18...
  • Page 82 Dual band Taishan level 3 debug rev 1.0 lunedµ 20 dicembre 1999 NO POWER UP See timing sequence TIMING below for no power SEQUENCE up issues on pag.03 - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 19...
  • Page 83 Dual band Taishan level 3 debug rev 1.0 lunedµ 20 dicembre 1999 U432 (front end+mixer) - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 20...
  • Page 84 Dual band Taishan level 3 debug rev 1.0 lunedµ 20 dicembre 1999 MAGIC IC U200 PACKAGE GCAP 2 IC U900 PACKAGE WHITECAP IC U800 PACKAGE - MOTOROLA CONFIDENTIAL PROPRIETARY - Page 21...
  • Page 85 RX MID CHANNELS GSM: CH 62 -- 947,4 MHz EGSM: CH 37 -- 942,4Mhz A100 LOCAL DCS: CH 700 -- 1842,8MHz OSCILLATOR Osc. 800MHz discrete circuty Q203 U913 MAGIC CR249 RF_V1 RX_EN Q110 TX_EN ( SCLK_OUT ) BCLKR 400 MHz RF_V2 RVCO_250 ( SDFS ) BFSR...
  • Page 86 VDDS KBR0, KBR1, KBR2 H2, H1, H3 C14, F10, G4, H4, K5, P13 VCC_MEMIF KBC0, KBC1, KBC2 J5, J3, J2 to Keyboard KEYPAD A9, A10, C5, K6, K10, M8, M11 BKLT_EN DISPLAY VCCA WHITE_CAP to Display DP_EN_L INTERFACE MAGIC SPI to MAGIC SIMPD0 J902...
  • Page 87 Taishan Board Layout Draft 2000-12-12...
  • Page 88 GSM SERVICE SUPPORT 2001.01.15 Level 3 Schematics Rev. 1.0 8464737E01_ Dual Band Taishan Rev.0 Michael Hansen, Ralf Lorenzen-Scheil, Ray Collins Page 1...

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