Lenovo ThinkPad T460s User Manual
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Lenovo ThinkPad T460s User Manual

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  • Page 1 ThinkPad T460s User Guide...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix F “Notices” on page 151 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (October 2015) ©...

  • Page 3: Table Of Contents

    ... . . Typing passwords ... Accessing Lenovo programs ..Power-on password ...
  • Page 4 Troubleshooting ....Calling Lenovo ... . . Computer stops responding ..
  • Page 5 Trademarks ....Turkish RoHS ....Ukraine RoHS ....© Copyright Lenovo 2015...
  • Page 6 ThinkPad T460s User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2015...

  • Page 8: Important Safety Information

    In addition, computer products contain a coin-cell battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. ThinkPad T460s User Guide...

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    (such as deformed plastic) at the ac input pins or anywhere on the power adapter. Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. viii ThinkPad T460s User Guide...

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2015...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Heat And Product Ventilation

    • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. © Copyright Lenovo 2015...

  • Page 14: Electrical Current Safety Information

    The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your ThinkPad T460s User Guide...

  • Page 15: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 ThinkPad T460s User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 12 • “Operating environment” on page 12 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.

  • Page 18: Right-Side View

    Trackpad TrackPoint buttons The keyboard contains the Lenovo-unique ThinkPad pointing devices. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 20.
  • Page 19 7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 13.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Power connector USB 3.0 connector Fan louvers Audio connector Media-card slot Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery. USB 3.0 connector The USB 3.0 connector is used for connecting USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.

  • Page 22: Bottom View

    If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter first. Then insert a straightened paper clip into the emergency-reset hole to reset the computer. ThinkPad T460s User Guide...

  • Page 23: Status Indicators

    Status indicators This topic helps you locate and identify the various status indicators on your computer. Note: Your computer might have slight variations from the following illustrations. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 19.

  • Page 24: Locating Important Product Information

    Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following figure shows the location of the machine type and model of your computer.

  • Page 25: Fcc Id And Ic Certification Information

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 26: Labels For The Windows Operating Systems

    Note: For the user-replaceable wireless module, ensure that you use only Lenovo-authorized wireless modules for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer. Labels for the Windows operating systems...

  • Page 27: Features

    Features The computer features introduced in this section cover a variety of models. For your specific computer model, some features might vary or not apply. Microprocessor To view the system properties of your computer, do the following: • For Windows 7: Open the Start menu, right-click Computer, and then click Properties. •...

  • Page 28: Specifications

    Attention: Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and microwave oven away from your computer. The strong magnetic fields generated by electrical appliances can damage the motor and data on the storage devices. ThinkPad T460s User Guide...

  • Page 29: Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 30 Lenovo Companion is filled with exclusive Lenovo content to help you learn about what you can do with your computer. Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
  • Page 31 Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites. (Windows 7) Power Manager The Power Manager program provides convenient, flexible, and complete power management for the computer. It enables you to adjust your computer power (Windows 7) settings to achieve the best balance between performance and power saving.
  • Page 32 ThinkPad T460s User Guide...

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 33 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 34: Getting Help About The Windows Operating System

    • For Windows 7: Open the Start menu, and then click Help and Support. • For Windows 10: Open the Start menu, and then click Get started from the right panel. Additionally, you can search from the taskbar to find help, apps, files, settings, and so on. ThinkPad T460s User Guide...

  • Page 35: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Windows key Press the Windows key to open the Start menu. For information about using the Windows key with other keys, refer to the help information system of the Windows operating system. Fn key Function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following:...

  • Page 36: Thinkpad Pointing Device

    The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. With the ThinkPad pointing device, you also can perform various touch gestures, such as rotating and zooming in or out. ThinkPad T460s User Guide...

  • Page 37: Trackpoint Pointing Device

    The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 23. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 38: Trackpad

    Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other. ThinkPad T460s User Guide...

  • Page 39: Trackpad Touch Gestures

    With the trackpad, you also can perform various touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 23. Trackpad touch gestures The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling.

  • Page 40: Replacing The Cap Of The Pointing Stick

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 11 “Getting support” on page 129.

  • Page 41: Using The Battery Power

    The battery is a consumable supply. If your battery begins to discharge too quickly, you might consider getting a new one from Lenovo. To contact Lenovo, see Chapter 11 “Getting support” on page 129. Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status.
  • Page 42 To enable the wake-up function, do the following: 1. Go to Control Panel and click System and Security. 2. Click Administrative Tools. 3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. ThinkPad T460s User Guide...

  • Page 43: Connecting To The Network

    4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6. Under Power, select the check box for Wake the computer to run this task. •...
  • Page 44 No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Access Connections wireless status icon: • Power to the wireless radio is off. • Power to the wireless radio is on. No association. ThinkPad T460s User Guide...
  • Page 45 • Power to the wireless radio is on. No signal. • Power to the wireless radio is on. The signal strength of the wireless connection is excellent. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. •...

  • Page 46: Using An External Display

    • Up to 2560 x 1600 pixels, with an external display connected to the mini DisplayPort connector • Up to 4096 x 2160 pixels, with an external display connected to the HDMI connector For more information about the external display, refer to the manuals provided with it. ThinkPad T460s User Guide...

  • Page 47: Connecting An External Display

    Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to the HDMI, or mini DisplayPort connector by a cable. The wireless display can be added through the Wi-Di or Miracast function.

  • Page 48: Changing Display Settings

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 13. • For Windows 10: Open the start menu, click All apps to display all programs, and then click Camera.

  • Page 49: Using A Flash Media Card Or A Smart Card

    – Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 50 Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again. ThinkPad T460s User Guide...

  • Page 51: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 52 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0. ThinkPad T460s User Guide...
  • Page 53 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 54 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad T460s User Guide...
  • Page 55 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer.
  • Page 56 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad T460s User Guide...

  • Page 57: Attaching A Thinkpad Docking Station

    Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock.
  • Page 58 • Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays as shown will not work. ThinkPad T460s User Guide...
  • Page 59 – ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.

  • Page 60: Security Features

    • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer. The key lock indicator is off when the eject button is unlocked. The security cable is locked. ThinkPad T460s User Guide...

  • Page 61: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information”...

  • Page 62: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 63 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 64 If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. For more information about the location and function of the connectors, see “Locating computer controls, connectors, and indicators” on page 1. ThinkPad T460s User Guide...

  • Page 65: Traveling With Your Computer

    Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 66 ThinkPad T460s User Guide...

  • Page 67: Chapter 5. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2015...

  • Page 68: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 69: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 70 1. Type the current user hard disk password in the Enter Current Password field and press Enter. 2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter. ThinkPad T460s User Guide...

  • Page 71: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the solid-state drive. You must take your computer to a Lenovo reseller or a marketing representative to have the drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 72: Setting The Security Chip

    • Security Chip Selection: Select Discrete TPM or Intel PTT. • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option. • Clear Security Chip: Clear the encryption key. ThinkPad T460s User Guide...

  • Page 73: Using The Fingerprint Reader

    It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following: • For Windows 7: 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 13. 2. Enter the Windows password as required.
  • Page 74 Then lift the finger to complete one scan. Behavior of the fingerprint reader indicator Indicator behavior Description The fingerprint reader is not ready for tapping. Solid green The fingerprint reader is ready for tapping. Amber, blinking The fingerprint cannot be authenticated. ThinkPad T460s User Guide...
  • Page 75 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 76: Notice On Deleting Data From Your Storage Devices

    • Delete the data. • Format your storage devices, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the storage devices back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.

  • Page 77: Protecting Data Against Viruses

    Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 78 ThinkPad T460s User Guide...

  • Page 79: Chapter 6. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2015...

  • Page 80: Installing The Windows 10 Operating System

    7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 8. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 13. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 81: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 82: Main Menu

    If you select AC Only, Wake on LAN function is enabled only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: ThinkPad T460s User Guide...
  • Page 83 Table 2. Config menu items (continued) Menu item Submenu item Value Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option ROM •...
  • Page 84 The action is equivalent to pressing the required key simultaneously with the Fn key. When you press the Fn key twice, the state is locked until you press the Fn key again. ThinkPad T460s User Guide...
  • Page 85 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Display Boot Display Device • ThinkPad LCD Select a display device for boot. • DisplayPort • HDMI DisplayPort is the mini DisplayPort connector on • Display on dock your computer.
  • Page 86 If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached. Disable Built-in Battery • Yes Temporarily disable the built-in battery for • No ThinkPad T460s User Guide...
  • Page 87 Table 2. Config menu items (continued) Menu item Submenu item Value Comments servicing the computer. After selecting this item, System will be powered the computer will be down if you select Yes. Do automatically powered off. you want to proceed? •...

  • Page 88: Date And Time Menu

    Password at Restart • Disabled If you select and enable Password at restart, a password prompt is displayed when you • Enabled restart the computer. If you select Disabled, no ThinkPad T460s User Guide...
  • Page 89 Table 3. Security menu items (continued) Menu item Submenu item Value Comments password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system. Password at Boot •...
  • Page 90 By selecting • Enabled Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting. ThinkPad T460s User Guide...
  • Page 91 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Virtualization Intel Virtualization • Disabled If you select Enabled, a Virtual Machine Monitor Technology (VMM) can utilize the additional hardware • Enabled capabilities provided by Intel Virtualization Technology. Intel VT-d Feature •...

  • Page 92: Startup Menu

    To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2. Turn on the computer. When the ThinkPad logo is displayed, press F12. ThinkPad T460s User Guide...
  • Page 93 3. Select the device that you want the computer to start from. Note: The Boot menu will be displayed if the computer cannot start from any devices, or the operating system cannot be found. The following table lists the Startup menu items. Default values are in boldface. Note: Some items are displayed on the menu only if the computer supports the corresponding features.

  • Page 94: Restart Menu

    Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification. SMBIOS provides information about the hardware components of your computer. ThinkPad T460s User Guide...

  • Page 95: Setting Management Features

    It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information. Preboot eXecution Environment The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server.
  • Page 96 • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. ThinkPad T460s User Guide...

  • Page 97: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 98: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 99: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 100: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or the storage devices. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 101 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 102 ThinkPad T460s User Guide...

  • Page 103: Chapter 8. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the solid-state drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 104: Spills On The Keyboard

    Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board must be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area ThinkPad T460s User Guide...
  • Page 105 Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board must be replaced, and the UUID must be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the computer and charge the battery.

  • Page 106: Errors Without Messages

    Interface Specification. If the user selects No, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo-authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.

  • Page 107: Beep Errors

    Beep errors Table 5. Beep errors Beeps Solution One short beep, pause, three short beeps, pause, three Memory problem. Shut down the computer immediately more short beeps, pause, and one short beep (1-3-3-1 and have the computer serviced. beeps) One long and two short beeps Video problem.

  • Page 108: A Wireless Lan Problem

    Solution: Make sure that: • The Airplane mode is off. • Your wireless LAN driver is the latest version. • Your computer is within range of a wireless access point. • The wireless radio is enabled. ThinkPad T460s User Guide...

  • Page 109: Problems With The Keyboard And Other Pointing Devices

    Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.

  • Page 110: Problems With The Display And Multimedia Devices

    If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. ThinkPad T460s User Guide...
  • Page 111 • Problem: When I turn on the computer, only a white cursor is displayed on a blank screen. Solution: If you have modified a partition on your storage drive by using partition software, information about that partition, or the master boot record might have been destroyed. Do the following to try to solve the problem: 1.
  • Page 112 If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. ThinkPad T460s User Guide...
  • Page 113 • Problem: When I turn on the computer, only a white pointer is displayed on a blank screen. Solution: If you have modified a partition on your solid-state drive by using partition software, information about that partition, or the master boot record might have been destroyed. Do the following to try to solve the problem: 1.
  • Page 114 Solution: Enable the Extend desktop function. See “Using an external display” on page 30. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display. ThinkPad T460s User Guide...

  • Page 115: Audio Problems

    Solution: Change the resolution and the color depth to lower settings for the primary display. • Problem: Display switching does not work. Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location.

  • Page 116: Fingerprint Reader Problems

    2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged batteries. If the batteries cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.

  • Page 117: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the batteries run out of power, attach ac power adapter to recharge the battery. 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.
  • Page 118 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 119: A Solid-State Drive Problem

    If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it might be lost.
  • Page 120 Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ac power adapter is connected to the docking station. • The computer is securely attached to the docking station. ThinkPad T460s User Guide...

  • Page 121: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 105 • “Recovery overview for the Windows 10 operating system” on page 110 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 122: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 123: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 124: Creating And Using A Rescue Medium

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 125: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 82.

  • Page 126: Solving Recovery Problems

    1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. ThinkPad T460s User Guide...

  • Page 127: Recovering Your Operating System If Windows 10 Fails To Start

    3. Select a desired startup option, then follow the instructions on the screen. Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
  • Page 128 ThinkPad T460s User Guide...

  • Page 129: Chapter 10. Replacing Devices

    “Replacing the wireless WAN card” on page 118 • “Replacing the keyboard” on page 121 To get new Customer Replaceable Units (CRUs), contact Lenovo. For more information, see Chapter 11 “Getting support” on page 129. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options.

  • Page 130: Installing Or Replacing The Micro Sim Card

    Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the bottom cover, do the following: 1. Disable the built-in batteries. See “Disabling the built-in batteries” on page 113. 2. Close the computer display and turn the computer over. ThinkPad T460s User Guide...

  • Page 131: Replacing The M.2 Solid-State Drive

    3. Loosen the screws, and then remove the bottom cover. 4. Install the new bottom cover and tighten the screws. 5. Turn the computer over. Connect the ac power adapter and all cables. Replacing the M.2 solid-state drive Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
  • Page 132 6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees. Pivot the M.2 solid-state drive downward. ThinkPad T460s User Guide...

  • Page 133: Replacing A Memory Module

    7. Install the screw to secure the M.2 solid-state drive. 8. Install the bottom cover. 9. Turn the computer over. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Read the important safety information first. See “Important safety information”...

  • Page 134: Replacing The Wireless Wan Card

    7. Turn the computer over. Connect the ac power adapter and all cables. Replacing the wireless WAN card Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Note: The following information is only for user-installable modules. ThinkPad T460s User Guide...
  • Page 135 DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall. Attention: Before you start installing the wireless WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body.
  • Page 136 7. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot. 8. Pivot the new wireless WAN card downward and then install the screw to secure the card in place ThinkPad T460s User Guide...

  • Page 137: Replacing The Keyboard

    9. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 10. Install the bottom cover. 11.
  • Page 138 6. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. ThinkPad T460s User Guide...
  • Page 139 7. Use the cross end of the multi-tool to loosen the screws. 8. Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard. Then turn the keyboard over as shown by arrow Chapter 10 Replacing devices...
  • Page 140 9. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: 1. Attach the connectors, and then turn the keyboard over. ThinkPad T460s User Guide...
  • Page 141 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool.
  • Page 142 Ensure that there is no gap between the keyboard frame and keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. ThinkPad T460s User Guide...
  • Page 143 7. Turn the computer over and tighten the screw to the lock position to lock the keyboard frame. 8. Connect the ac power adapter and all cables. Chapter 10 Replacing devices...
  • Page 144 ThinkPad T460s User Guide...

  • Page 145: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 146: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 147: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 148 ThinkPad T460s User Guide...

  • Page 149: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 150 • Wireless feature – Integrated wireless local area network (LAN) (WPA/WPA2-PSK) The following list provides information about components and features partly supported by Lenovo. Note: Depending on the model, some of the components and features might not be available on your computer.
  • Page 151 – Vertical scrolling • Micro SIM card The following list provides information about components and features that are not supported by Lenovo. Note: Depending on the model, some of the components and features might not be available on your computer.
  • Page 152 ThinkPad T460s User Guide...

  • Page 153: Appendix B. Regulatory Information

    Appendix B. Regulatory Information The latest compliance information is available at http://www.lenovo.com/compliance. Locating the UltraConnect™ wireless antennas ThinkPad models feature a diversified antenna system built into the display for optimal reception, which enables wireless communication wherever you are. Wireless LAN antenna (auxiliary)
  • Page 154 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 155: Wireless-Radio Compliance Information

    Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad T460s computer, machine types 20F9 and 20FA. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 156: Industry Canada Class B Emission Compliance Statement

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 157: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 158: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ThinkPad T460s User Guide...

  • Page 159: Appendix C. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 160: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 161: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix C. WEEE and recycling statements...
  • Page 162 ThinkPad T460s User Guide...

  • Page 163: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 164: China Rohs

    China RoHS ThinkPad T460s User Guide...

  • Page 165: Appendix E. Energy Star Model Information

    Windows Help and Support information about the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 166 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad T460s User Guide...

  • Page 167: Appendix F. Notices

    Lenovo representative for information about the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 168: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal the ThinkPad logo ThinkPad TrackPoint UltraConnect Mini DisplayPort (mDP) is a Trademark of the Video Electronics Standards Association.

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