Troubleshooting; Maintenance - Saeco magic comfort+ sup 012DE User And Maintenance Manual

47
Turn the hot water off. Press the MENU' key. The
machine is now in the programming mode. Press
the ESC key. The machine is now in the normal
mode. After being heated, the machine will be
ready for coffee dispensing.
N.B. The descaling process can be interrupted
at any time using the MENU' key. Before that,
however, turn the hot water valve off.
Standard descaling
Switch off the machine. Pour a descaling pro-
duct into the water tank (according to the instructions
on the package). Place a large container under
the steam/hot water dispensing tube (7) and
open the steam/hot water knob (9) slowly, turning
it counterclockwise. Turn on the machine by
pressing the main switch and let the descaling
product flow out of the dispensing tube for approx.
1 min.
Turn off the machine with the main switch and let
the solution take effect for approx. 5 minutes.
Repeat this procedure two or three times, to allow
all the descaling product in the water tank to flow
out of the dispensing tube. As soon as
decalcification has been carried out, rinse the
water tank (11) thoroughly and fill it with water.
Switch on the machine again and let water
(approx. 2 l) flow out of the steam/hot water
dispensing tube in order to rinse away residue.
The coffee machine is now ready for operation.
Important
A periodic descaling avoids expensive repairs.
The machine warranty does not cover damages
occurring as a result of the non-observance of
descaling procedures, improper use and any
other instructions contained herein. Maintain the
manufacturer's adjustment if the water hardness
degree is not known.
0339.951 ed. 01 10/00 ING (UL) 10
DISPOSAL
Storage of the machine
Switch off and unplug the machine if it will not be
used for long periods of time.
Keep the machine in a dry place, far from the
reach of children.
Should the machine not be used for a long
period, keep it from dust and dirty.

Maintenance

Periodically check the machine and clean it in
accordance to the instructions.
Disposal
Machines which are no longer operational
should immediately be made non serviceable,
by cutting the power cord. Machines should be
delivered to a public disposal centre.

Troubleshooting

In case of failure, fault or suspected damage
following a fall, unplug the machine immediately.
To fix problems, follow the instructions in
the table below. Otherwise contact
authorised personnel.
48
Trouble Possible cause/causes
The machine is not getting power
No message on the
display
The service door is open
The automatic coffee
BREW UNIT MISS
brewing does not start
BREW UNIT BLOCK.
The steam key is being pressed
COF.BEANS EMPTY
WATERTANK EMPTY
READY FOR USE
The automatic coffee
OVERTEMPERATURE
brewing does not start
DREGDRAW. MISS.
GRINDER BLOCKED
Water is dispensed The pre-ground coffee selection key has
instead of coffee been pressed while there is no coffee in
the container
Steam and/or hot water The steam/hot water spout hole is
clogged
are not dispensed
Coffee flows too quickly Grinding too coarse
Coffee is flows too slowly Grinding too fine
The central unit filter is jammed
Coffee is not hot enough The cup has not been preheated
Coffee is not creamy The coffee blend is not suitable, coffee has
not been recently ground, the pre-ground
coffee has been ground too thin or too coarse
The coffee brewing is Limescale in the machine
reduced, the machine takes
longer to heat and the water
capacity is not correct
The central unit cannot be The central unit is out of position
removed
Only skilled personnel are authorised to service and repair the machine. The user might incur serious injuries should
repairs not be properly carried out. The manufacturer declines any liability whatsoever, should repairs fail to be carried
out according to the instructions contained in this manual. Furthermore, in these cases warranty rights cannot be honored.
11-12-2000, 18:07
TROUBLESHOOTING
Resolution
Turn the main switch on, check plug and
fuse
Close the service door
Insert and lock the central unit
Clean the central unit (see page 45)
Disactivate the steam function and drain
the machine (see page 43)
Fill with water or coffee beans and restart
the cycle
Drain thoroughly the machine again
Fit the coffee grounds container
properly
Clean the grinder
Fill with pre-ground coffee
Clear it with the aid of a thin needle
Adjust the grinder to a finer grinding, ex.
from 6 to 3
Adjust the grinder to a coarser grinding.
ex. from 6 to 7
Clean the filter
Place the cup on the heating plate
Try another coffee blend
Carry out the machine descaling, as
described at page 45
Switch on the machine. Close the service
door and fit the coffee grounds container.
The machine returns automatically in its
starting position.