Troubleshooting - Sage SAGECRDM Instruction Manual

Please note: If the unit is connected with electricity, do not get
the back of the machine wet.
7.

Troubleshooting

Problems can be quickly determined by the fault type, and can help
you or service personnel to resolve problems and minimize the workload of
service.
If the machine is not working not properly, please follow the methods
listed in the table
Failures Possible Reason
·Machine power
connected
No water ·Socket Failure
flow ·inlet valve close
·water tap blockage or low
water pressure
·Heating system is not open
No hot ·excessive water use
water ·The machine is in power
saving mode
·Chilled water temperature
No cold
set too high
water
·Excessive cold water use
Solution
is not
·Be sure that the machine has been
unplugged
·Check the socket
·Check the water inlet valve is open
·Check the water supply system
·Turn the heating switch
·Test again after 10 minutes
·Follow the prompts to open the system
restore function within 3 minutes
·Check the water temperature settings
·Test again after 30 minutes
·Turn off the power, wait 2 hours before
·Long-term of not using,
cold water tank frozen
·Drip tray is full
Machine
·Leakage inside
leaking
machine
·New machine
Odor in ·Unit not used for a long
water time
·Lack of Replacing of filters
electric
leakage Poor ground water dispenser
and body Power cord or mouse bites
with the bad break
induction
No Screen ·Hardware damage
Display ·System crashes
12
turning on power use
·Empty water drip tray
of the ·Turn off the power and water, please
contact the company
·10-15L Drainage 10-15L
·10-15L Drainage 10-15L
·Replace the filter, please contact the
company and our
department
·Must use a reliable three-hole grounded
outlet
·Leakage protection installed
·
· Turn power off, unplug wait 1-2
minutes, then reboot.
maintenance