Owner Information - Subaru 2011 Impreza Quick Reference Manual

Subaru Delivery Checklist

Owner Information

VEHICLE ID #
DELIVERY DATE
OWNER NAME
OWNER NAME
Owner Resources & Warranty
q Present the Subaru Owner's Manual & Quick Reference Guide (detailed review in
"Operation & Controls" section)
q Review Subaru Roadside Assistance, Owner Cards & Provide
Toll-Free Number 1-800-261-2155
q
Explain 3/36 BASIC Warranty / 5/60 Powertrain Warranty / Explain Wear Items &
Adjustments / PZEV (if applicable) / Review Rust Perforation Warranty / Tire Warranty
q
Review Service & Maintenance Schedules & Terms
Explain Normal vs. Extreme Schedules (if applicable)
q
Review New Owner's MY.SUBARU.
q
Review The Subaru Mastercard Program from CHASE & Explain The Card Benefits
q
Explain Dealership's New Owner Follow Up Procedure
Customer Signature
q
Review Dealership Service Department Location, Payment Options & Hours of Operation
q
Introduce The Subaru Service Advisor & Provide Their Business Card
q
Explain Dealership Service Appointment Scheduling & Early Morning Service
Drop Off Procedures
q
Review Dealership Parts Department Location & Hours
Vehicle Condition
q
Exterior Condition Approval (New Owner indicated exterior of vehicle is clean & undamaged)
q
Interior Condition Approval (New Owner indicates interior of vehicle is clean & undamaged)
q
Operational Condition Approval (New Owner has driven vehicle & approves it is
ready for delivery)
new owner signature
sales consultant signature
sales manager signature
782325_11a_Subaru_Impreza_QRG_061710.indd 25
Website
com
Fold back and remove this
checklist from the QRG. Place
this completed checklist in the
deal jacket for future reference.
Additional copies of this checklist
can be made by photocopying.
6/17/10 3:03 PM