Troubleshooting - Motorola A780 Owner's Manual

Troubleshooting

If you have questions or need assistance, we're here to help.
Check these questions first if you have problems with your
phone. Go to www.motorola.com/consumer/support for
additional customer care options. You can also contact the
Motorola Customer Support Center at 1-800-331-6456
(United States), 1-888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575 (Canada).
Question
Is your battery
charged? Do
you see | in
the display?
Do you have a
valid SIM card
inserted in
your phone?
Does the
handset have
a signal? Do
you see = in
the display?
Is the earpiece
volume too
low?
168 Troubleshooting
Answer
The battery level indicator z should
have at least one segment showing. If it
does not, recharge your battery (see
page 24.)
If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card (see page 20).
The signal strength indicator + should
have at least one segment showing. If it
does not, move to an area with a
stronger signal to use your phone.
While on a call, rotate the rocker switch
up to increase the earpiece volume.