Troubleshooting - LG -P936 User Manual

Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Message Possible causes
There is no SIM card
SIM error in the phone or it is
inserted incorrectly.
Signal is weak or you
No network
are outside the carrier
connection/
network.
Losing
Operator applied new
network
services.
To change a security
code, you will need to
confirm the new code
Codes do not
by re-entering it.
match
The two codes you
have entered do not
match.
Any Not supported by
application service provider or
cannot be set registration required.
Dialing error
New SIM card
Calls not
inserted.
available
Pre-paid charge limit
reached.
88
Possible corrective measures
Make sure that the SIM card is correctly inserted.
Move towards a window or into an open area.
Check the network operator coverage map.
Check whether the SIM card is more than 6~12
months old. If so, change your SIM at your
network provider's nearest branch. Contact your
service provider.
If you forget the code, contact your service
provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with PIN2.