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10
Q: No sound comes out of the speakers.
A: Check the following:
•
The volume may be muted. Look for the Volume icon on the
taskbar. If it is crossed-out, click on the icon and deselect the mute
option. You can also press the volume control/mute knob on your
USB keyboard to toggle the mute function.
•
If headphones, earphones or external speakers are connected to
the line-out jack of your computer, the internal or built-in
speakers are automatically turned off.
Q: System cannot read hard disk, CD or DVD information.
A: Check the following:
•
Make sure you are using the correct type of media.
•
Make sure the CD or DVD is inserted correctly (rightside up) into
the proper drive.
•
Check to be sure the CD or DVD is clean and unscratched.
•
Check your drive by using a good (undamaged) optical disk. If your
CD or DVD drive cannot read the information on the good CD or
DVD, there may be a problem with the drive. Contact your dealer
or technical support center for assistance.
Q: System cannot write to hard disk or optical disk.
A: Check the following:
•
Make sure the media is not write-protected.
•
Make sure you are using the correct type of optical disk.
Troubleshooting
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