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Symptom
Cause
The picture is stretched,
The aspect setting is incor-
with an incorrect aspect
rect for the display.
ratio.
A parental lock message
is displayed and DVD
The parental lock is on.
playback is not possible.
The parental lock for
The code number is
DVD playback cannot be
incorrect.
canceled.
Playback is not with the
The DVD playing does not
audio language and sub-
feature dialog or subtitles
title language settings
in the language selected in
selected in "DVD/DivX
"DVD/DivX Setup".
Setup".
The picture is extremely
The disc features a signal
unclear/distorted and
to prohibit copying. (Some
dark during playback.
discs may have this.)
The iPod is frozen.
iPod cannot be operated.
An error has occurred.
Cables are not connected
correctly.
The audio output direction
may switch automatically
Sound from the iPod
when the Bluetooth and
cannot be heard.
USB connections are used
at the same time.
Action
Reference
Select the appropriate setting for
that image.
52
Turn the parental lock off or change
the level.
52
Input the correct code number.
52
Switching to a selected language
is not possible if the language
selected in "DVD/DivX Setup" is
not recorded on the disc.
page 51, page 51
Since this product is compatible
with the copy guard analog copy
protect system, the picture may
suffer from horizontal stripes or
other imperfections when a disc
with that kind of protection signal
is viewed on some displays. This is
not a malfunction.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Update the iPod software version.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Park your vehicle in a safe place,
and turn off the engine. Turn the
ignition key back to off (ACC OFF).
Then restart the engine, and turn
the power to this product back on.
Update the iPod software version.
Connect the cables correctly.
Use the iPod to change the audio
output direction.
Problems with the phone screen
Symptom
Cause
Your phone is out of range
Dialing is impossible
for service.
because the touch panel
The connection between
keys for dialing are
the cellular phone and this
inactive.
product cannot be estab-
lished now.
Problems with the Application screen
Symptom
Cause
While operating an appli-
cation, the application was
ended on the smartphone
A black screen is
side.
displayed.
The smartphone OS may be
awaiting screen operation.
The screen is displayed,
but operation does not
An error has occurred.
work at all.
Charging stopped because
the temperature of the
smartphone rose due to
The smartphone was not
prolonged use of the smart-
phone during charging.
charged.
More battery power was
consumed than was gained
from charging.
Error messages
When problems occur with this product, an error message appears on the display. Refer to
the table below to identify the problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or your nearest Pioneer service
center.
Appendix
Action
Retry after re-entering the range
for service.
Perform the connection process.
Action
Press the HOME button to display
the Top menu screen.
Stop the vehicle in a safe place
and check the screen on the
smartphone.
Park your vehicle in a safe place,
and then turn off the ignition switch
(ACC OFF). Subsequently, turn the
ignition switch to on (ACC ON)
again.
When an Android device is con-
nected, disconnect the Bluetooth
connection from this product and
then reconnect it.
Disconnect the smartphone from
the cable, and wait until the smart-
phone cools down.
This problem may be resolved by
stopping any unnecessary services
on the smartphone.
65
En
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